Used 2021 Lexus IS 350 for sale near Worcester, MA

nice and easy process. very friendly staff and tech support helped me get my phone connected to the car while waiting. car was spotless. overall the best car buying experience I have ever had

We are so happy we bought this car - it is more than we had hoped for and it is actually more appealing than we had anticipated

Markus is a Prince. He was so very helpful with our trade in and helped to fit the new purchase into our budget.

The touch screen made this car perfect. The Infrared color looks much better in person. The naturally aspirated 3.5 is great and will outlast the turbos in the competition.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

I found purchasing a vehicle at Jerry Ulm Dodge to be a very pleasant experience. It's a very nice, modern facility with excellent amenities and a great staff. I highly recommend this dealership.

Ive been in the car business and David is the best service writer I’ve had the privilege to work with.

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best

So i didn't get the car i really still want it i keep seeing it 😔😔 i can afford it but I never been without a job more than two years ....but 2 yrs ago I was hit by two vehicles on my job and hadn't worked since 😔 I'm wondering if I could put more money down could I possibly still get this car ....just a thought

Bought many cars from Gary Yeoman Ford very satisfied. All the employees are friendly knowledgeable and patient. Service department also very pleasant. We especially like they are nor pushy. .

Great experience buying my new car. Thank you Glenda for your patience and professionalism. Love my new Acura Integra.

I had the pleasure of working with Anna Beltran while my Toyota Tundra was in for maintenance, and I couldn’t be more impressed. From start to finish, she was extremely professional and delivered world-class customer service. Anna kept me fully informed throughout the entire process, ensuring I knew exactly what was happening with my vehicle every step of the way. Her clear communication, attentiveness, and genuine care made the experience smooth and stress-free. It’s rare to find someone so dedicated and thorough in their role—Anna truly sets the standard for excellence. Absolutely amazing service adviser and if anyone deserves a raise it's her!

Today, I purchased a Nissan Ariya at Auto Boutique. My salesperson was Lou Walker. Lou was great. He was knowledgeable, patient, professional and courteous. Unlike most used car salesmen, Lou was not pushy. He gave me the information that I needed to evaluate the cars of interest to me and the time to process the information. This was my first purchase at Auto Boutique and Lou made it very pleasant and stress-free. If you need a car, Lou is your guy!

I’ve worked with Henry for several years, and his knowledge, professionalism, and commitment to customer service consistently exceed expectations. Every time I bring my vehicles in for service, I specifically ask for Henry because I trust the quality of his work and know my experience will be smooth, stress-free, and genuinely pleasant. He is an outstanding resource to the Lexus of Jacksonville team and a big reason I’ve remained a loyal Lexus customer for over 20 years. I also want to recognize Davin Tillman, who has sold me exceptional vehicles that perfectly match my needs and expectations every time. Together, Henry and Davin represent what true customer care looks like—attention to detail, honesty, and going above and beyond for their customers. This level of service is exactly why I continue coming back and why my family and I have confidently owned nine Lexus vehicles. Hats off to the entire Lexus of Jacksonville staff for consistently delivering excellence. Thank you, John Torres

While it turned out my desired vehicle was sold, I did not have a bad experience with this dealership. In fact, while they were VERY communicative (as every single car dealership in the world is), they were not obnoxious about it. Nor were they condescending when I wanted to know the out the door price, or when I told them my price limit. I would recommend Van Horn Hyundai, and also consider working with them again, even though I am in Florida. They seem like a decent dealership with quality professionals specifically Zachary and Sarah, who I had the most contact with.

Provided good service as well as not being pushy to sell a car. Made sure we got what we wanted

They reached out right away after my online inquiry into the '17 Lexus NX. Unfortunately there was no delivery service and this would be costly from Ft. Meyers to Las Cruces, NM. Nonetheless the rep was very forthright with the car info and felt no hard selling on their end. Always appreciated when your not there in person to make personal contact.

Andrew was a great salesman to work with, he kept me updated on a vehicle I was interested in. I was the problem do to health problems and 3 hour distance. He is looking for me now.

I’ve never had more informed and upfront group of guys selling cars, no xx no upsell, Professional, fast, courteous! If you need to use car, these are the guys to see. Highly rated car by an experience.

Charles responded quickly to my inquiry, we had a quick discussion and set a time. Pulled up and the truck was ready to go drive. Rosa in finance was amazing, got me the best rate with the lowest dn payment and was able to add a warranty with minimal adjustment to monthly payment. All around from start to finish this experience was not only really good there was minimal pressure and everyone was accommodating.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.