Used 2023 Lexus IS 350 for sale near Irving, TX

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

It is so comfortable and it drive so smooth Its peformance just wow and it’s speaker are also good Its steering it’s like the best part of the car for me

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

I’ve had the IS 300 Lexus for three years since 2020 and recently leased the new 2023 FSport IS 350 model from Tri County Lexus in NJ. The car is amazing, decent on gas for a sport car, and performs exquisitely. The newer version has even better safety and electronic features and the seats are surprisingly more comfortable, a perk I wasn’t expecting. The drive is soooo smoothe and it’s stunning on the road. Atomic silver/ red interior/ black trim/ chrome wheels. The service at Tri county is always top notch from the sales reps to the finance assistants. Friendly, helpful and really give a family feel. No complaints 3 years and counting! If you’re thinking about it, Go for it!

Help and friendly service. Answered all questions and helped us find our new car five stars

The 2023 Lesus IS 350 has been an absolute joy to drive! It's all I need to enjoy driving on the highway! You won't forget the IS 350 F Sport!

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

Excellent service great service really appreciate them they are very good and courteous.i plan to go back to them in the near future

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

It had been 18 years since we purchased a new vehicle for our family. My wife and I didn?t know what to expect when we came to AutoNation Ford Arlington on Saturday, April 19. Let?s just say we were both very surprised. � � �We were met outside the entrance by Auday Khirawish. He was pleasant and professional. We have had bad experiences at car dealerships before, but this was not one of them. Auday provided us with the best service that we have experienced in a long time. � � �As we went through the contract, it was time to talk about financing which is not something that most people enjoy when making a large purchase � � �We had already set up our financing with another lender and shared our percentage rate with Kyron Session. As he checked our credit score, he came back to the desk and presented his offer. We were shocked that he offered us almost the same percentage rate. We agreed to his offer and went to his office to finish the paperwork. Kyron was pleasant and personable. It was like we were old friends catching up on our lives. � � �There is a valuable team at AutoNation Ford Arlington. At no time did we feel pressured into buying, even though at the end we did buy our pre owned from AutoNation. We are very pleased with our purchase and the sales team we had.

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional services, cabin air filter, that needed to be replaced. I will continue to bring my vehicle here for all my services.

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

First time buying a car online. The most awesome experience ever. Salesman, Adrian was very responsive to texts and phone calls. He went out of his way to make sure I had no worries. He even dealt with a couple of "psycho moments"....lol Great personality for sure! Even responded to text on his days off! (Sorry Adrian) The car is beautiful and looks brand new!

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍