Used Lexus NX 250 for sale near North Miami, FL

Excellent customer service with careful attention to details. We left tremendously satisfied. We are loyal VOLVO customers. This encounter exceeded expectations.

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

There’s a few things about this car that I don’t like first I wish I would’ve had the option for a six-cylinder. The car is a little too noisy. I wish they would do away with that car stop at a light or stop saying. Third, I wish they would seal the door a little better at the bottom. All sorts of debris gets in on all doors. Other than that the car is OK. and I’m still waiting for my extra key fob.

Los trabajadores son excepcionales me atendi� Luis Mej�a todo el tiempo dispuesto a ayudar muy buen vendedor complaciente vaya divino y el Financista Daniel s�per nice hombre amigo tremenda persona se los recomiendo vayan a ese dealer

Once you test drive it nx250 you will fall in love with it and buy it love the seat the radio outstanding just talk to the car and it does everything for you

I leased a new Lexus GS350 F Sport yesterday. Trini, Eddie, and the team made the car leasing process smooth and easy. They were transparent with the pricing. It was so worth driving a little further to have a great car buying experience. If you are looking for a Lexus, I highly recommend this team at Lexus of West Kendall.

Great service, smooth process, and friendly staff. Highly recommended! Thanks thanks thanks Thanks thanks thanks Thanks thanks thanks Thanks thanks thanks Thanks thanks thanks Thanks thanks thanks

downsized from previous generation RX350 to NX350h. little smaller but performance is in par with the V6 but double the MPG. Safety system is definitely improved and 14 inch screen is plenty large and easy to use. wireless Android/CarPlay works seamlessly. ride with 18 inch wheels and firm/soft suspension provides good long distance comfort. overall a solid value compared to GV70 and GLC300 we were cross-shopping.

Completely Satisfied with my truck Best cars experience ever Nice attention ever Good price A lot options to choice and great pearls at service department

Great Vehicle and only missing CD Player !!! for freeway this is one of the best vehicle according to your gas and safety. thank you Lexus.

It's all about your salesman... I had a great salesman no pressure very patient and as a result I ended up buying a car... My experience was very pleasurable and and the car I got was in perfect conditions. Very satisfied.... Highly recommend the dealership just make sure you get a good salesman.

This car is my third Lexus NX, so it's obvious I love the NX's. This car shifts easily, highway noise is minimal depending on the road surfacing, workmanship is perfect and the salesman was super in finding the right car for me with the options I wanted. Lexus cars and dealerships are the best; p.s. my husband has an RX.

Lorenzo provided amazing and exceptional customer service ! He kept in great communication with me, and was very honest and transparent about the work that my car is in need of. I’m happy that I did business with Mercedes Of Cutler Bay as I always have a great experience at this dealership!

Our experience was second to none! Absolute first class treatment from Ira & Daniel. Both went above & beyond to make the experience A1. This is my 4th experience here at Cutler Bay & will always be a customer!!

Luis was great to work with. Since the car was ordered and not on the lot he kept me informed of the progress until the car arrived. The actual time at the dealership was painful. Shuffled back and forth among several people in multiple buildings. Finance had the wrong paperwork and insurance did not know how to deal with a trust .

Excellent service, the personal are very professional.I am happy with my car, Lexus is the best.

Bobby is a fantastic service rep He’s always responsive and 110% committed to give the customer the best service possible

Excellent salesman. I was able to get the SUV I really wanted. Took the car in to the dealership for a check up before my road trip. All is well; highly recommend Lexus of Pembroke Pines; ask for Zebbie my salesman.

My son was looking for a car we have traveled to look at three different cars at different dealers all were very disappointing. I spotted this car on the internet called about it was told it could be put on hold . I was told the car was in very good shape .The car meet all of our expectations when we got there . There was no hard pressure sales . They got us in and out in a very timely fashion. One of the best car buying experiences I have had. Stephen and Rob were great Consultants not car salesman. The price of the car we bought was not a steal .But at a fair price for a car that should be able to be driven for many years without worry . Thank you to the staff at Ft. Lauderdale's Car max a great experience for my son's first purchase of a car.

Jonathan Vellon is an excellent service manager. He is very knowledgeable and efficient. He addressed my questions and concerns immediately. I am also pleased with the dealership where I leased my 3rd car and in one and a half year I will be back for my 4th lease

nicholas was a pleasure to work with. He was very knowledgeable and made our experience a very smooth one. He also went the extra step showing my wife all the bells and whistles of her new car. Recommend him highly

First class service and attention. Was served by Master certified product specialist, really a great auto consultant, was very friendly, patient and gave me great options to choose from. They have a great selection of models, colors. Always professional , knowledgeable and patient. He and the dealership carved out a great deal for me. I would highly recommend Ted and dealership. The finance leasing dept staff are just great. Tell them Smitty Dawson sent you!

At Lincoln of Cutler Bay I had a very pleasant experience buying a new car. They listened to my needs and I was able to find the perfect deal for me.

keep up the excellence of service to your customers .Congratulations for the 10 years anniversary serving our community city of Pembroke Pines. thank you for your help

Excellent experience!!! , Juan Soto fue excepcional , sin el nada hubiera podido ser posible !!!! , seguiré recomendando Lexus of Kendall!!!