Used 2022 Lexus NX 350 for sale near Mount Prospect, IL

Consistently Excellent and exceptional service and attention to details. Lux Cafe where I usually wait is a comfortable place to read and relax. A very special mention and deepest thanks to service advisor Dean Bustami for his excellence , extraordinary patience and professionalism .

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Salesperson Seth Greene was very patient and understood our objectives. Physical dealership itself was very clean and portrayed the proper image for a Genesis vehicle in my estimation. Had an issue days after purchase and was promptly taken care of by the service manager Ken and Seth. All things considered the experience was good and Seth has provided good follow up and teachings of the vehicle after the purchase.

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

always excellent cuatomer service and good attitude and wait time always accurate and personal staff is great!

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

I like that the new model is a little bigger. It drives like the luxury vehicle that it is and handles very well. Hugs tight turns and accelerates very quickly. Interior is very comfortable. Yes it’s true that the new technology had a few kinks but I believe that’s been fixed. As far as your car not recognizing you when you get in, it has to be in park to load. Simply hit settings on your display and touch your name. Although the cost increased considerably for the 2022’s so has everything else increased in price. I do love the paint and new design . In the sun it looks like a sparkly gold pearl. I have had it for only 4 weeks but loving it. I also can’t begin to say enough about the amazing customer service at Germain Lexus of Naples. Every staff member is friendly and happy and so ready to help. From my sales person, Paul to the technology tech Tyler, my service advisors Rick and Lori, and finance guy Steve. The absolute best!!!!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

With reservations: The car looks great and drives well. I think it is overpriced compared to other cars with similar features. I was given written information on licensing that was incorrect and required a significant amount of time to correct. Additionally, the infotainment LCD is not always intuitive and can't always provide the features I'd prefer.

Great service. Outstanding team. Always trustworthy. I recommend McGrath Lexus to everyone l know. By the way, Lexus is superior out of any car I’ve owned.