Used 2023 Lexus NX 350 for sale near West Bay Shore, NY

The technician was very helpful( Max) easy to talk to and was very Polite make our transaction easy and quickly and mannerly will go again to him for assistance

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

My experience at Lexus of Freeport have always been top notch which is why my car buying needs will always be at this dealership. Riguad and everyone involved in making my recent purchase did so with the utmost professionalism and care. Whenever I visit, it is like I am visiting family and wouldn't have it any other way. I love it here :)

Devindra James in the service department always provides me with exceptional customer service “ every time I take my car for service “. He takes the time to explain the process and is honest . He is a huge asset to Lexus !!!

Many people are always concerned when they are about to buy a new car and need to walk into a dealership to discuss and negotiate, arming themselves to the teeth! So, I did my research online and on social media and analyzed all the reviews of Lexus dealerships, each and everyone of them. One dealership stood out with consistently excellent sales and service reviews.That was Lexus of Greenwich! So I drove from NYC to the Lexus Greenwich dealership bypassing all the other dealerships along the way. I was not disappointed! From the first moment I spoke with the staff over the phone and through many Emails and text messages to the moment I drove to the dealership and test drove and purchased a new TX 35O, I was deeply impressed with the staff’s transparency, sincerity, honesty, good faith, and customer friendly attitude in both words AND actions! Big kudos to Anisa, Zak and Niketa of the Sales team!!! And, a big shout out too to Manav who comprehensively and patiently demonstrated all the many features of the SUV to me. He is the Tech Guy of all Tech Guys!!! I’m happy to leave another positive review of Lexus of Greenwich in a long line of positive reviews!

My buying experience with Stacey was fantastic at Stoler Lexus purchased a 350 RX lux

My experience with Michael was terrific as always. He is grest to work with and knows how to expedite things and make the process as smooth as possible.

Another Great Car Buying Experience for a New Yorker at LEXUS GREENWICH! I purchased my second LEXUS at LEXUS GREENWICH driving there from NYC! The effort and trip are always worth it as the car buying experience is transparent, comfortable, even pleasurable, informa, unhurried and easy-going. Thus, my second LEXUS purchased here!! Wherever you reside, do yourself a favor and take a ride to LEXUS GREENWICH and speak with Anisa and Art. You won’t be disappointed in the least! Their good faith actions and open dialogue are proof of the pudding!

I just purchased a 2025 Lexus NX from Stoler and couldn’t be happier. Mohammed listened to what I needed and didn’t push features I didn’t want. The finance process was transparent and straightforward. Definitely worth 5 stars!

I recently had my complimentary maintenance performed on my GX at Greenwich LEXUS where I purchased it. Edwin, assistant service manager, from beginning to end was very accommodating, helpful and informative. He worked with me in scheduling a date and time that worked perfectly for me knowing I travelled from Brooklyn! Even after the car was washed, he saw some water spots on the vehicle and went in and came out with a rag to wipe down the vehicle. Great service and with a genuine smile!!!

I would like to take a minute and rate my experience with New Country Lexus of Great Neck. As you can see I gave it 5 stars. It was a very smooth process from beginning to end. More specifically I would like to give high praise to my Salesman, ZOHAID AMJAD. Not only he was extremely genuine and a gentleman to boot but also a true professional. His approach is quiet relaxed and there no pressure from him at all. He helped me found me a perfect car and I am so happy that I chose to visit Lexus of Great Neck. Thanks also go out to Business Manager Mr. MOHAMAD for his assistance. Finally, this would not have been the same without the help of MINH for explaining all the details about the car. I can enjoy my car more from details that MINH explained!! They're so professional, kind, knowledgeable and patience. I would definitely recommend New Country Lexus of Great Neck to my friends and family!!! Ask for ZOH! You would not regret choosing Lexus of Great Neck! Thank you all again!!!

I used to be a Lexus of Rockville Center (LRC) costumer. But with LRC sold to new owners, I discovered New Country Lexus of Great Neck when My ES 350 needed some work. The work was done well and promptly. Joe Reilly, one of their service advisers, is a professional and courteous young man. When part of the work could not be done reasonably quick, Joe offered me a loaner car. I was very pleased I didn’t have to sit too long to wait for the car to be ready. To the company’s credit, all their advisers and the service manager are courteous and always ready to help costumers. I wholeheartedly recommend this dealership to all my fellow Lexus owners in this area.

Great place to buy a vehicle! I want to thank Mohammad Barkat for helping us. He went above and beyond my expectations. His exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Barkat and New Country Lexus of Great Neck to anyone seeking a hassle-free and top-notch experience.