Used Lexus NX 350 for sale near Monrovia, CA

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

Everything from making an appointment, checking in, having the service rep. explain work to be done and final checkout was a seamless wonderful experience. The complimentary car was extremely clean and that process from picking it up through dropping it off was easy and well done.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

Heard a sound when I braked. Service Rep Bianca had the tech check it out. Bianca provided me with a $50 coupon for the brake related repair.

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

Emmanuel gave great customer service ! Made my car service experience very simple and easy to manage. Will definitely be asking for his assistance in the future, highly recommend !

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

Definitely recommend Tony Chavez for handling my repairs, my service was completed neatly & efficiently, wouldn’t have it any other way!

Anthony went above and beyond expectations to get the vehicle of my choice. Would highly recommend friends and family to purchase their next vehicle here.

Bought a used Lexus from them and overall the experience was great! Got in contact with the sales person Evan and his partner JP, the buying experience was smooth and the actual price will be the advertisement price they show plus tax and fees. The only thing is that I had to wait for a long time for the finance person, but they are reliable and I do recommend them!

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Good customer service. They do car wash every time for everytime you get service at this dealership. They also take videos on vehicle what?s been done.

Buying my car was a great experience: Victor was attentive, courteous, and knowledgeable, and great at following up, whether he had an answer or had to ask his manager, Manny, who was also great; as was Oscar and everyone. Thanks!

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

Highly recommend Crown Lexus in Ontario! Anthony took his time to explain everything and find us the exact car we wanted. He was very friendly and honest. Awesome salesman. Vince was also very patient and accommodating. We met the boss as well who was so excited for us. They all worked to get us the best deal that they could. And we are excited to drive a new Lexus TX350!

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Thank you David R, and Rene for your help getting my first car! Amazing experience!

Javier Gonzales provided excellent customer service. Very professional and I will ask for him to be my service agent in the future.

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

Took our Lexus RX350 in for a scheduled service visit. Everything was very professional from scheduling the appointment through pick up later the same day. Dealership was very organized and clean. Service adviser Lara Nielsen was friendly, knowledgeable, helpful and made everything easy.

Always take my car to Lexus Cerritos service center, Tony always helps us. We trust him, he communicates very well, really enjoyed the video MPI, he always gives us great service when we come in!