Used Lexus NX 450h+ Luxury for sale near me

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

Purchase the car a month ago and already has 850miles. Car feel great in regard,power and maneuverability. Only one major this Miles/gallon. My longest trip was between San Diego and Phoenix and back. On the way there I got max 36.5 m/g. On the way back 35.00. I hardly made it to San Diego. Tank is only 12 gal. so 36/84 m/g ....not true not even 50 miles per gal. Dealer did not explain how to drive, what to do to get maximum miles per gallon. Will take another trip probably 800 miles back and forth, will let you know in my next review

Demitry Epshteyn went above and beyond to help me buy my new Lexus hybrid . Demitry is a wonderful salesperson , so capable. I recommend him highly!

I worked with Tarik to get my 2024 Alfa Romeo Stelvio and it was a really great experience. He was extremely patient through the sales process and took me through all my options and helped me find the best way to get what I wanted. I would certainly recommend using Tarik and the rest of the team at Glenview to purchase another car in the future and recommend them to anyone who's in the market!

I am going to this dealership for last 10 years. Amazing staff and services. Always available to drop you off home if needed.

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

Our sales rep Andrew worked hard to locate an in-demand vehicle faster than any of the other dealerships. The team at West Herr made the whole process seamless.

let me start by saying that I hate car dealerhsips, period, but with that being said, I recently met with Zahra at this dealership and had a very good experience. Zahra was professional, knowledgeable, and easy to work with. She took the time to understand what I was looking for and made the whole process straightforward and low-pressure Overall, if you're looking for someone who is attentive and easy to work with, I would definitely recommend reaching out to Zahra. Thanks again for the smooth experience!

I came in to explore purchasing a vehicle, George was very knowledgeable and offered me several solutions. Never any pressure to buy.. Having made my decision after going backwards and forwards over three different vehicle options, the rest of the purchasing process was simple and done with professionalism. No arguments over price as what they advertised was what I paid. Very refreshing to be treated so well at a car dealership.

The lease of our 2025 RX 350 Premium + was a great experience. But it always is. This is our 9th Lexus. We love the brand and the experience we receive each time from Lexus of Birmingham. Sidney Mashburn is always great to work with. He always has our best interest at heart. He and the general manager always works to get us the best deal. And they always have. This Lexus was a special order and came exactly as ordered. My wife and I can highly recommend buying or leasing your next Lexus from Lexus of Birmingham.

The technician was very helpful( Max) easy to talk to and was very Polite make our transaction easy and quickly and mannerly will go again to him for assistance

From the time you get into the service area until the time you pick up your repaired vehicle everyone was first class. They exceeded all my expectations.

Very professional experience. Kara was outstanding. Recommend others to use the dealership. Very satisfied. Smooth and seamless process. Felt like a priority and management supportive.

The sales associate Shayla was friendly, knowledgeable and professional. The test drive of the vehicle was informative

A very pleasant and straight forward buying experience. Cliff Settoon was our sales rep and was very knowledgeable of the vehicles that were available and the features available and ensured we were in and out quickly as we requested. Go see Cliff at Price LeBlanc Lexus and you will not regret it!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

For context, I currently own 4 M-B vehicles and have owned at least 1M-B vehicle for 50+ years. Last year I bought a new 2024 AMG EQE?it is nice, pretty and a pleasure to drive; however, the fit and finish has not been up to M-B standards, imo. We had to have the entire dashboard realigned. It has now been at the dealership for almost 3 weeks to fix a software and/or sensor glitch. A part had to be ordered from Germany?that took a week. Another part had to be installed?that took a week. While the dealership personnel have been nice, we have been in a loaner for a week, plus.

I had my KIA Sportage serviced at KIA of Carlsbad last week. It was the second time I have been there. The experience was exceptional in every way. Robert did a great job with managing this appointment!

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

The dealership’s communication is top notch and if you are looking for a remote purchase opportunity I would recommend them.