Used 2023 Lexus RX 350 for sale near Romulus, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Anthony always is the Service Advisor for my car and he always does an outstanding job of overseeing the service. I always ask that he is assigned to my vehicles service.

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Simply came in to pick up a vehicle that was having the sensors adjusted. Picked it up, the car was washed, the people were gracious and we were on our way.

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

The people at this dealership are totally customer oriented and serve them with utmost care.

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

Demitry Epshteyn went above and beyond to help me buy my new Lexus hybrid . Demitry is a wonderful salesperson , so capable. I recommend him highly!

Tony was fantastic in helping me get my car fixed and safe!!! Absolutely awesome!!! I had a broken headlight and was worried about getting it fixed.

I have been a customer of Meade Lexus for over 30 years and found the staff to be helpful, professional, and the service exceptional. Shannon Roberts exemplifies professionalism. I look forward to working with her in the future.

I have a 2013 , 350 RX and I have ONLY taken it to Lexus of Ann Arbor all these years…. I have never had a problem with this wonderful car and I think it’s due in large part to keeping it well maintained by Lexus of Ann Arbor. The service people are great and the service is done in a timely manner!

Best experience I’ve ever had at a dealership. The staff went above and beyond to make sure no detail Was missed.