New and used 2025 Lexus RX 350 SUVs for sale near Franklin Park, IL

My experience was great. The Service advisor was very knowledgeable and answered all of my questions. We also discussed upcoming service requirements on my car.

Sal was our salesman and I was so happy with him. He was patient and answered all my many questions. We were treated so well throughout the whole process, including the loan application. No stress and the car was prepped so that it looked new. Very happy.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Dylan was fantastic in helping me purchase my new vehicle. It was a very positive experience.

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

No nonsense, honest and transparent pricing, knowledgeable and accommodating. My salesperson interrupted his vacation to fit my schedule and spent the time I needed to become familiar with the car, the options, the financing and the process.

My car, a 2013 RX350, was scheduled for a 100,000 check up. My service rep, Efren, attended to my appointment in an efficient and friendly manner. I felt very comfortable with him. He was a pleasure to interact with.

I want to share the fantastic experience we had while purchasing our new Lexus GX from Lexus of Naperville. The entire staff was extremely helpful throughout the entire process, making it a truly enjoyable experience. A special shoutout to our sales consultant, Dylan, who was incredibly patient and thorough during our introduction to the GX. They took the time to explain all the technical aspects of the vehicle, ensuring we felt confident and well informed about our new purchase. We absolutely love our new Lexus and couldn’t be happier with the service we received.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

My experience was top tier! Casi was rhe best. She explained everything thoroughly. She was patient, realistic and not pushy. She understood the quality of the product she was selling and let nature take its course! She helped me narrow down to what I liked and once we got there I loved it! My 2024 Lexus NX350 FSport is EVERYTHING! Thank you McGrath Lexus!

Haresh Trivedi test drove the car with me and understood issues I was having with my GX550 and relayed relayed the to technician. He also updated me with the status of the repair.

Very positive Salesman was attentive to my needs the Dealer was very clean and neat. All of my questions were answered completely and I felt very comfortable with the whole process.

The dealership answers their phone. The service technician return my call within 20 minutes. Just a very well run dealership!