Used Lexus RX 350 Base for sale near Red Cross, NC

I had a great experience. My service advisor, Savannah, was there from start to finish. She sent videos of the service provided, contacted me throughout the entire process and researched discounts, warranties and any other benefits offered to me. Just an overall wonderful experience

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

This is my second RX and I’m so happy with the first, I need to get one again. The size is right for a woman, not to high nor low. Perfect for young and the old. I would have opted for the 2021 model if I’m not retired. The salesperson gave us a great deal we can’t refuse. This car will definitely take me to many places in style, comfort and value.

We had a great experience working with Ray! He took care of all our needs and made the process so easy.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Good people had a good experience sales people tried hard to make me a happy customer

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

Great service, quick turnaround, and excellent service advisors. Staff was friendly, professional, and kept me informed throughout the entire process. Very satisfied overall. I would definitely recommend this location.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Nice customer service. Zeke was very helpful. Allowed for time to look around lot without interference, but there to answer questions. Patient. Would reccommend. Pulled up Car Facts.

Bought mine used with 135,00 miles on it. Best driving vehicle I've ever owned. Extremely comfortable, and super stylish. Great power and wonderful options! Taken this on some long trips, and it performs better than I could ever imagine!

I have taken my Audi to Audi of Charlotte since I purchased it. Bill Adkins consistently provides excellent and courteous service with service recommendations to keep it operating well and safely.

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

Charles is great and super easy to work with. I’ve had my vehicle serviced with him a handful of times now and it’s always been stress free. He answers all my questions thoroughly and explains anything I need to know about my vehicle.

This car net all my needs- I get a lot of compliments when I have passengers. Very good in gas per miles. Roomy in back seat- lots of leg room.

For the third time in the row, I have received an excellent sales experience from Union County Kia. And don't forget Everett and Eddie, as well as Noah. They are all fantastic salespeople. And in case anyone was wondering, Brandon is still the MAN in financing! He got my paperwork done with an even lower price than the one I was quoted! Salena is the best in the service department. She's taken great care of the new vehicles that I have purchased over the years. They all get the job done with as little hassle as possible. I thank God for everyone I've mentioned. People come from miles around because their service is legendary! I can witness to that as a fact! UCK IS THE BEST! If you're in the market for a new vehicle, don't pass Union County Kia by!

Definitely, after the Lexus RX 350, you can only buy the new Lexus RX 350! There is no doubt about the choice. The car doesn't break down at all. It seems to me that it can serve forever, be inherited from grandfather to grandson, and will become a family legend if you love it like I do. Safe, comfortable, and passable everywhere, the Lexus RX 350 knows no problems on the roads, either in winter, or in the rain, or in swamps. At the same time, its elegant design will allow everyone around to admire it and want to buy this car. I’m in love with this set of comfort in the car interior - it’s never hot or cold, it’s warm and cozy, like home, regardless of the weather outside, long roads or difficulties in traveling. This is my number 1 choice. Only Lexus RX 350. It will never let you down! Verified.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Thank you Mr DIGSBY for your excellent customer service, your professionalism and patience was appreciated.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

I have been dealing with Journey Auto Sales since 2011 and Scott and his team have always been very helpful and accommodating. I've always had a great experience and today was no different. Ryan Geelen was not only very kind and very professional, he worked quickly. From the time I arrived to the time my purchase was completed, barely an hour had passed. He explained everything thoroughly and it was a real pleasure working with him today. In short, if you need a car, go to Journey Auto Sales on Albemarle Rd! The best place in Charlotte to buy a car!

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Very upfront and honest. No hidden fees or things not disclosed. Jacob was excellent to work with and the owner/sales manager was as well. Got a great car that was worth what we paid for it.

I bought this car with a 110000 miles on it. 3 years later, I'm approaching 300000 miles and all I've done is change oil tires and brakes. Great reliable piece of transportation.

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

I’ve had my 2024 RX 350 Premium AWD 5-door SUV (4x4) for a month now, and I couldn’t be more satisfied. The sleek black finish and luxurious interior give it a premium feel that matches its smooth ride. The AWD handles all road conditions like a dream, and the cabin is quiet, comfortable, and spacious. Lexus has really nailed the balance between performance and luxury with this model. Every feature feels well thought out, making drives enjoyable and hassle-free. Highly recommend this SUV to anyone looking for comfort, style, and capability!

All 10?s across the board! Excellent customer Service they had you in and out in no time they were very quickly they answer all the questions that I had. I?m a very loyal customer.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

This was the best car buying experience I have ever had. The sales people were courteous and friendly. They spent a lot of time looking at different models with me and answering my questions. I will definitely buy another car from Audi Charlotte.

I love Toyota! Recently blessed with my first child and was looking for a safe and reliable car/truck! I just had to stick to toyota because lets be honest their the best! So why not go luxury Toyota. Thats when I met my match Lexus RX 350 sport ❤️ It was love at first sight 🥰 Ive been happy ever since

Professional and timely service experience. Both the service advisor and technician. Car received as planned and work completed as planned. Comfortable waiting area with refreshments.

Since I bought this car I noticed when I apply break the both front wheels vibrate (Shake).It is more shaking when I drive down the slope on HWY. The mechanics suggested me to replace the front disc of both wheels.

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

Excellent choice for those looking for a very reliable, overall quality, luxurious and decent gas mileage SUV. Get one and you'll find out very soon.

I went to Sunset Auto 1/11/25 looking for a new vehicle for myself so I could give my son my truck. I had previously researched the car that I wanted online. I checked the Carfax and when I went in, I was able to test drive it and Hans was so honest respectful and I didn’t even have an appointment, but he told me to come back in an hour, and my transaction was Remarkable. Thanks

If you don't need speed and you want a classy suv, this is it. The Lexus line are just phenomal cars, well build and reliable. Getting ready to buy another one

Fantastic service and personnel. Nice, clean waiting area and quick, high quality repairs as requested. Highly recommend this dealership based on my previous experiences here!!!

It might be early for my review, since we have only owned the car a month; however, the Lexus has so far lived up to its reputation. I'm still getting used to all the electronics, but there are a number of safety features that enhance the driving experience.