New and used 2025 Lexus TX 350 for sale near Grapevine, TX

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

We purchased our Lexus NX from Sewell Lexus and had a wonderful experience working with Spencer. He is very kind, knowledgable, personable, but the most important trait is that he actually listened to what we wanted and worked hard to find us just that. He really came through for us all while making us feel comfortable, valued, and made this process such a breeze. We have never had such a quick, efficient, and PLEASANT car buying experience. Yes, I just referred to the car buying process as PLEASANT! If you are looking to purchase a Lexus, I highly recommend working with Spencer. He goes above and beyond!

Was a very easy process. Got a trade in value for our vehicle ahead of going to the dealership. Car was ready for us to see when we got there. They didn’t try to put us in anything other than the vehicle we were interested in. Whole process from when we got there to driving off with the new car was only a little over two hours.

Hi the dealership is wonderful as the staff are extremely knowledgeable and they have great service, but the only thing that hurts them is the price. The cars are thousands of dollars higher than other place I looked so did not buy from the dealer.

From entry to exit, my salesman, Tracy Brown ensured my experience was very good. His professionalism, patience and outgoing personality made my car purchasing experience easy and quite enjoyable. I inquired about tire and dent packages, and because of his knowledge and ability to clearly communicate the various services packages offered and their usefulness, I purchased most of them. Thanks Tracy and the Park Place Lexus Family for a wonderful car purchasing experience.

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

Excellent service! Got em exactly what I wanted and quick no xx. Nick J is awesome!

Nick Hughes provided a very good experience in purchasing a new vehicle. Very attentive in the process of purchasing the vehicle.

Best experience I’ve had and I’ve had several in my life. I also had several prior to buying this vehicle. Kariel Nieves was my sales guru. Totally awesome gentleman and knows his stuff. Great attitude and huge knowledge of all things Lexus. Good communicator and worked with me to get my scheduled test drive and had everything ready. A++++++++ I’m sure they have many excellent associates but I’ll only work with Kariel from now on. Top noche.

This dealership was awesome! Excellent customer service from the first phone call to the time we drove out with our new car. Everyone was very patient and explained all we needed to know. They were fast, efficient, and friendly. I highly recommend to all. Thank you guys!