Used 2025 Lexus TX 350 for sale near Ostrander, OH

I have used OP Lexus for years and have always received excellent service there..my service writer is GREAT Catlin very knowledgeable and helpful..

I want to express what a great job Anthony Vitale did today and how happy I am with the service that was provided by your dealership. My tire pressure had been low and filling up my back tire just was not working. I decided to just show up at the dealership without an appointment to see if the service department could figure what the problem was. There was a nail in my tire; however, not only did they repair my tire, but they checked and topped off all of the fluids and washed my car. Anthony was extremely professional and took care of everything at no charge. What a great experience!

We felt comfortable through the whole process. Rich in sales did a great job and the gentleman in finance did as well. All questions were asked. We didn't feel the usual anxiety when buying a car.

Service staff is always friendly and professional at Harper Acura. If I wait for my car that check in with me and before I leave they explain what the work they completed.

Friendly reception as soon as we walked in. The staffs provide excellent services. We would definitely recommend this location to our friends and family. We would buy from this location again. Ac

The overall purchasing with test drive was very good . Of course we purchased a great car . No real surprises. Honest negotiation back and forth . A good experience.

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

I went in for a recall fixing. The recall notice indicating that it will take about one hour. But I had to wait two hours for the job done.

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

I want to recognize Marlon Cruz and Jose Fernandez for their outstanding customer service. Both of them went above and beyond to ensure that my experience was smooth, professional, and handled with genuine care. They were attentive to my needs, quick to respond, and provided clear and helpful information every step of the way. Their professionalism, patience, and positive attitude truly stood out, and it made a big difference. Exceptional service like theirs deserves to be acknowledged and appreciated.

Need to be pre-qualified or write a be able to write a check … for the full amount … or you will be there ALL day … I don’t care how good your fica score is …

The staff is super friendly and made our buying experience a joy. Fred is the man. I would definitely recommend anyone to come here for their next car.

The service department is good. Kayla is a really good service advisor. Always good communication and helpful.

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Christopher was an excellent sales consultant during a busy year-end with a more complicated sale that required shipping the vehicle out of state to a rather picky buyer (me). Compared to another dealer I contacted this experience was “night and day”. I’d definitely recommend others to consider working with this dealership at least for the sales experience. I particularly enjoyed the fact that Chris found another RSX driver amongst the White Bear employees to perform a brief road test of my eventual car to set my mind at some ease for a real-world experience. They also were fairly cooperative about most of my requests to “seal the deal” (minor touch-up/clean up items). My only suggestions would be to see about hastening the shipping experience if that’s even possible and put a bit more effort into detail of the car before listing for sale - the car had been in their hands for a couple of months and just needed a couple small detail items to make it close to perfect for selling a 20+ year old vehicle (these were the items I had to request at time of negotiation). Nice work overall - just looking forward to the shipper to arrive that will be a great day!

I appreciate the car wash but my side mirrors were closed. I did not notice until i got on Freeway. Dangerous. I pulled over and reset mirrors. This was car wadhers. Kevin is/was great!

I was able to call and get an appointment to have my car serviced on the same day. My service advisor Joshua greeted me quickly and honored the estimate that he gave me for the time to complete the service.

Andy Amenta is always making sure my car is safe to drive with necessary service. He’s efficient and thorough.

Jacob did an excellent job. He is a great asset to the Service department. He is patient and informative. I feel comfortable interacting with the same person every-time I see the dealership. Thank you Jacob!

They just know how to treat and value their customers. Every single person I've interacted with has treated me as if I were their most important customer. This is my first Caddy, but it won't be my last!