Used 2025 Lexus TX 350 for sale near South Hackensack, NJ

I want to express what a great job Anthony Vitale did today and how happy I am with the service that was provided by your dealership. My tire pressure had been low and filling up my back tire just was not working. I decided to just show up at the dealership without an appointment to see if the service department could figure what the problem was. There was a nail in my tire; however, not only did they repair my tire, but they checked and topped off all of the fluids and washed my car. Anthony was extremely professional and took care of everything at no charge. What a great experience!

The service department is good. Kayla is a really good service advisor. Always good communication and helpful.

Friendly reception as soon as we walked in. The staffs provide excellent services. We would definitely recommend this location to our friends and family. We would buy from this location again. Ac

Rodney Feltus at Joe Myers Toyota was fantastic to work with. He was personable, listened well, and proved himself to be extremely knowledgeable. After our ordered-from-factory car arrived, Rodney gave my wife and I what's *easily* the most thorough tour of a new, high-tech car with we've ever gotten. His tour was *way* better than the standard "Here's the keys, now get out of here" some dealers seem to do. Part of the reason we chose Joe Myers is because Rodney was the only sales rep among several dealerships we talked to, who was willing to give us a *proper* number on what the 'drive off' price would be for a factory-ordered car. Every other dealership we talked to essentially refused to put any price in writing- asking us to put money down for an order, then negotiate a price *after* arrival. No thanks! Aside from the care and attention we were given *before* our purchase, Rodney got in contact a while after our purchase to check how we were doing with our new purchase (we *love* it!). Another nice *very* note- I needed a dealer signature on a form in order to get a Texas rebate for my new car. I contacted Rodney about it, emailed him a document to print and sign- and that was it- an envelope with the printed and signed documents arrived at my house a week later, with no need for extra reminders. I *really* appreciate that level of care being shown after the original transaction was complete, and would *definitely* recommend this place (and especially our sales person, Rodney) to others

The staff is super friendly and made our buying experience a joy. Fred is the man. I would definitely recommend anyone to come here for their next car.

Excelente atención al cliente en todo momento. Gracias por que me pude llevar el carro que deseaba.

My experience with Johnson Lexus was very good. Beverly was very knowledgeable and have a great personality.

The overall purchasing with test drive was very good . Of course we purchased a great car . No real surprises. Honest negotiation back and forth . A good experience.

Need to be pre-qualified or write a be able to write a check … for the full amount … or you will be there ALL day … I don’t care how good your fica score is …

I have used OP Lexus for years and have always received excellent service there..my service writer is GREAT Catlin very knowledgeable and helpful..

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

I want to recognize Marlon Cruz and Jose Fernandez for their outstanding customer service. Both of them went above and beyond to ensure that my experience was smooth, professional, and handled with genuine care. They were attentive to my needs, quick to respond, and provided clear and helpful information every step of the way. Their professionalism, patience, and positive attitude truly stood out, and it made a big difference. Exceptional service like theirs deserves to be acknowledged and appreciated.

Service staff is always friendly and professional at Harper Acura. If I wait for my car that check in with me and before I leave they explain what the work they completed.

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Por principio no hubo cita, y la recepción de mi necesidad fue eficiente, el tiempo de espera considerable, todo fue excelente, gracias

I am not one to place reviews but we experienced the most impressive service from Park Place Lexus. We purchased our second Lexus before realizing it did not have some of the features our older one did. We first talked to David Barrychuck, Parts Director, at Grapevine Park Place. We hadn't even bought our car at the Grapvine location. David went above and beyond to make sure we were taken care of. Everyone involved was great but David called several times to check on our status. We will trust him with all of our Lexus needs. Thank you so much Park Place Lexus!

I went in for a recall fixing. The recall notice indicating that it will take about one hour. But I had to wait two hours for the job done.

Kim is a ROCKSTAR!!! Makes the car buying process easy and flawless. She has sold me 2 cars and will definitely be back for #3.

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

Excellent service and made the whole experience painless. Vehicle was as pictured and very happy