Used Lexus TX 350 SUVs for sale near Kemp Mill, MD

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

Rides great high priced vehicle not worth 70,000 maybe 45,000 other than price runs great looks great after a year.would recommend Toyota quit price gauging your gonna lose customers for this.

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

Everyone at the dealership was super nice and specially Clarity our sakes rep. Had pretty much everything done before we arrived and got a great deal.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.