Used Lexus sedans for sale near Howell, MI

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

The people at this dealership are totally customer oriented and serve them with utmost care.

I love the car, I dislike the dealership I got it from. I definitely recommend the car but you need to watch out where you get it from and watch the sales people they will try to rip you off if you let them, I will write a separate review for the dealership.

Demitry Epshteyn went above and beyond to help me buy my new Lexus hybrid . Demitry is a wonderful salesperson , so capable. I recommend him highly!

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Great dealership to buy from. Very transparent. Everyone is very friendly & helping. Especially the managers.

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

I have a 2013 , 350 RX and I have ONLY taken it to Lexus of Ann Arbor all these years…. I have never had a problem with this wonderful car and I think it’s due in large part to keeping it well maintained by Lexus of Ann Arbor. The service people are great and the service is done in a timely manner!

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

I’ve had my car for one year and I love it. I get compliments on it all of the time. It is a comfortable ride and has greet performance. The gas mileage is great for its specs. I recommend it!

Excellent running/performing car. Lots of power and comfort. Very stylish, sporty, classy, smooth, affordable and classy. Much nicer than Acura, Infinity, Mercedes, Audi and Tesla.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Just acquired another preowned Lexus! Excellent car, I’m enjoying it so far. The ES350 is my newest purchase, as I have owned several Lexus models (LX 470, GX 460, GX 470, LS 400, ES250, plus 3 Toyota trucks from the Japanese brand. All were excellent in reliability, solid build, comfort, and styling. Thank you TOYOTA for creating LEXUS.

My experience with the company is always professional, polite, consistent, and concerned about the needs of the customers. Howard does an amazing job in assisting with problem solving in order to get the best results for the service provided. By initially going above and beyond the call of duty for not just me but all of his clients / anyone who may need help.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

My only problem is why did Lexus put Bridgestone Turano 440 tires on these cars they're terrible tires for all weather and they make a ton of noise I ended up buying a good year comfort drive

My neighbor had a Lexus from Lansing a few years ago and had a great experience so I stoped in. I delt with Morgan the sales consultant and Tony the manger. They were both knowledgeable and very helpful. My neighbor was right. These people really know what they’re doing and the car is AMAZING. I live my new Lexus and the rest of the staff was so pleasant. Thank you everyone that helped my family become a Lexus customer for a very long time.

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

Good experience shopping for a used BMW. Best selection of good used cars in Lansing. I found the experience and the salesperson to be easy and honest.

This car is truly an amazing peice of machinery. My LS460 has 179,000 miles on it now and still does not have a single creak or rattle in the interior. The car is still extremely comfortable and reliable and it is also the fastest car I have owned to date. Its quote honestly the best all around vehicle there is. Spacious. Fast, extremely comfortable. Good looking, sporty muscular and elegant all at the same time. And super well built and reliable. Definitely a great purchase, amazing value as a used vehicle for your money. Wouldnt even consider a bmw or mercedes of the same year over this.

Ron Dodd gave us Exceptional Service—Fast, Honest, and Stress-Free. I’ve had good customer service before, but never like this. Ron Dodd and the Lexus team went above and beyond to make our experience seamless. My wife had only 30 minutes to complete a trade-in and financing for a new vehicle before traveling, and they made it happen—efficiently and professionally. Even when I made a mistake on the mileage, the team handled it with flexibility, ensuring the process remained stress-free. Their dedication and honesty made this the best dealership experience I’ve ever had. I’ll be back to see Ron again, and if you want service that truly puts the customer first, this is the place to go!

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

My husband and I were recently on an extended trip from NC to Alabama to Michigan and upstate NY. Our S550 decided to break down just outside Lansing. The airmatic suspension failed and car was not safe to drive. Lucky for us we were only a few miles from this dealership. We called and Eric Shier took us right in when we arrived. Had the car assessed by Ali in short order. He was able to order the parts and had us back on the road in two days - no quibbling about not having time to get to us till next week, etc. And Ali even helped us transfer our luggage to the rental vehicle and reassured us that he knows his way around the S class. We count ourselves very lucky to have had that breakdown near your dealership. Excellent care from both these gentlemen. Might even have to visit family in Michigan the next time we are in the market for a car. Thank you

Beautiful, comfortable, responsive... my only issue is my last three new Lexus' have had annoying, unfixable buzzing from the dashboard. Unforgiving for a car almost $50,000. The dealer said in each case they would have to remove the dashboard. No thanks.

I drive 60 miles to get my BMW serviced at Serra Auto Campus. The service is excellence and the pricing is always fair.

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

I love this car. Great gas mileage, especially with me driving to work in the City. Very professional looking and classy. Don't think I would go back to another gas vehicle. The wife loves it as well.

The vehicle we purchased from B & D Auto surpassed all of our expectations. Looked on the internet for the car we purchased for over a year before we found it at B & D Auto. The car runs like new and has only 43,000 on it.

Purchased 2023 Audi SQ8. Zarhaa handled process as very well. Pleasure to work with.