Used Lexus SUVs for sale near Clover Creek, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

Bought a 1 owner GX460 after owning an RX350 for 14 years and 245,000 miles. I LOVED that car. The GX is perfect for my growing family and a little bigger for all of the excess a toddler has in baggage. Will always buy Lexus. Reliability beyond compare!!

Great atmosphere. Professional customer service. I highly recommend you check them out. Great fleet of used cars.

Everything went well with Oliver as my salesman. He was upfront with me and explained things as needed. I consider it to be excellent and I appreciate that.

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Buying a used vehicle is always a time consuming stressful event. My car, your car, financing, insurance, inspection. At Auto Outlet, it was a very pleasant experience from start to finish. A couple of things that needed attention got fixed quickly. I felt they were fair, responsive and reasonable.

This is what I was looking for. Stylish inside and out. Not to big, not to small. Has everything I want in an SUV and more. Good towing capacity. 3rd row. If you want great gas mileage this my not be your car, it's about average for a truck SUV. Great family car.

My experience was great. I didnt get the car, but the service i received was very fast, professional, and i wouldnt hesitate to deal with Brandon, or Duffy's in the future. Mike

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

I recently purchased a used Subaru Forester with the help of Art Sanchez. He was SO helpful and made the whole process VERY enjoyable. I have told many people who worked with me to go there and ask for him. He is a great addition to the dealership. Thank you Art for all your help and laughter.

You must be pretty spoiled not to like this car... plus it will last forever with low repair cost... Top of the line Toyota!~ lol..

I purchased a new vehicle from Eric Shin and I thought it went really well. Everything was explained to me on all the bells and whistles. He did a great job. I have been a customer for 40 plus years and have had great service.

After owning Toyotas since 1984, decided to upgrade to a Lexus…. Best decision I’ve ever made regarding SUV…. Sharp looking, beautiful interior, ride is very comfortable and hold its value…. It certainly won’t be my last!! Excellent reliability…. You won’t be disappointed!!

My experience at Bud Clary was probably the best car buying experience I have had in years. Andrew helped me and really made me feel comfortable and unpressured. I really feel good about my deal and will definitely refer friends and family to Bud Clary. And I have to mention the finance guy Austin, great guy and a pleasure to work with….keep up the great work guys, you’re crushing it!

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

Great and friendly salesman and super fast was in and out in about an hour. Absolutely love my new car. i will be buying from them again.

Ever since I moved from Volvo quite a few years ago I have stuck with Lexus RXs. From reading the worst years were w0017 through 2009 and I experienced that after I read about and I also learned that the best years are 2010 through 2015 In terms of suspension tuning and realiability. The best car for the money and AWD is the only way to go!

Salesman Eddie is a straight shooter, very professional, relaxed and personable. He covered all the bases clearly and thoroughly. I was happy to do business with him.

I bought this car with a 110000 miles on it. 3 years later, I'm approaching 300000 miles and all I've done is change oil tires and brakes. Great reliable piece of transportation.

They were very knowledgeable and professional. I would buy another car from them. They have a good selection and offer an extended warranty. The office is pleasant

I have owned over 25 cars. I have been a Valet in SF and have driven everything. This is a cut above. It’s as good as Mercedes but way more reliable. The factory sound system is the best. Still turns heads, awesome 4x4, wife loves it, perfect for kids, a blast to drive!

My 2011 Lexus RX 350 is an outstanding car. Fit and finish is impeccable. Other than a failed oil pump, no problems whatsoever. It is quiet and yet has plenty of power for merging on interstates. I highly recommend Lexus vehicles.

Great Experience buying a car. No pressure, easy negotiation, and they have the nicest cars I have ever seen on one lot! I will definitely shop there again for my next car!

The car satisfies all my needs, it is a dream come true. I just love it. I got it for my wife’s graduating from her Master’s degree.

This car checks off all of the boxes for me when it comes to luxury and comfort. This car is my second Lexus RX hybrid and it will be hard to get me to buy a different one.

Definitely, after the Lexus RX 350, you can only buy the new Lexus RX 350! There is no doubt about the choice. The car doesn't break down at all. It seems to me that it can serve forever, be inherited from grandfather to grandson, and will become a family legend if you love it like I do. Safe, comfortable, and passable everywhere, the Lexus RX 350 knows no problems on the roads, either in winter, or in the rain, or in swamps. At the same time, its elegant design will allow everyone around to admire it and want to buy this car. I’m in love with this set of comfort in the car interior - it’s never hot or cold, it’s warm and cozy, like home, regardless of the weather outside, long roads or difficulties in traveling. This is my number 1 choice. Only Lexus RX 350. It will never let you down! Verified.

Everyone was very nice and I would have gave them a 5 stars. Their truck was missing the Stock Rear view mirror at the time of the test drive they said they had ordered it. I signed all the paperwork for just the truck came back the next day to pick it up and it had a Small generic rear view mirror in its place. And it took over a month to get the plates. Still waiting for the title And I paid cash.

Bought this car used in 2017 with 111 K miles and put almost 50k on it since then. We’ve had one minimal repair (under $300) since we bought it. With local driving and 3 cross country trips we’ve replaced tires and the battery but this is hands down the most dependable car we’ve ever owned. We’ve thought of replacing it with a newer model but can’t justify it. We LOVE this car!!!

We bought this car in Jan2014 with under 39K miles. Now has 183K. Our second Lexus (our new 2007 ES350 had 238K when we sold it). Best car for the money. Local shop keeps it in top kit. My dog and I do 50-100 miles daily in the mountains. Wouldn’t change a thing on it. 18mpg all short trips. Great cargo room (Bogey dog agrees). Safe, comfortable, well-designed and put together. If it’s out there, I’d buy another one like it in a heart beat. Mo’ better than my 00 Boxster!

Worked with Mike Carter in purchasing our new 2024 Grand Highlander. Mike worked tirelessly to find us the car we wanted, a storm cloud blue, with black wheels, fully loaded platinum with very rare and hard to find Portobello Brown Leather Interior. Mike pulled it off and found us one that was allocated at another dealership. He was able to make an inside trade and got that car coming here for us. He kept us updated throughout the entire build and delivery process. Now let me say, I visited a couple of dealerships before visiting Titus Will and was met with Pushy sales people. The other dealers were also trying to cram $500 3rd brake light pulse system (which is a $15 part on amazon and takes 10 mins to install) as well as clear door edge guards for $800 (which is about $20 on amazon and takes about 5 mins to install) It's absolutely ridiculous what the other dealerships were trying to pull off.... AND they would absolutely refuse to remove the option because "it was already installed on the vehicle" Now coming to Titus Will, the only thing they tried to add on was a SWAT GPS Tracker. Which of course, I didn't want and they had no issue removing that option. I was pleasantly surprised when they agreed to do that. I was able to negotiate a fair price for our trade-in and once that was all settled the paperwork process was very smooth. The Finance Manager was very pleasant, showed us all the options but was not pushy at all. The Dealership was very neat, clean and tidy and they had a very nice self serve espresso coffee bar. Our Vehicle was waiting in the covered, indoor delivery bay, freshly detailed and ready to go. All the employees we dealt with were very pleasant and professional. Overall, we were VERY pleased with our experience and highly recommend TITUS WILL TOYOTA OF TACOMA!

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

My wife found the perfect car and Morgan Teeters made the entire purchase a pleasure. Their expert sat in our car and explained how everything worked and connected our phones for us. Finance department was very friendly and efficient. Would definitely recommend BMW of Tacoma.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.