Used Lexus SUVs for sale near Holyoke, MA

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I've driven many different cars and i love this hybrid it's comfortable and beautiful, the mpg is good (could be a bit better i thought for a hybrid) drives nice, quiet.. but for an expensive brand this company uses absolutely the worst GPS system!!! it's so frustrating for someone like me who has no sense of direction and rely on my GPS full time. it does not tell you the correct time with traffic (which it should because i pay for satellite) and it doesn't re-route you if there's heavy traffic like all my other cars did, can't choose min toll, never re-route to a side roads plus when i know my roads and i'm on a straight line home it tries to put me back on the highway to go 3 miles further to get home it's ridiculous!! this company needs to use a different GPS system, the MDX even cheap FORD has a better system!!

After submitting an inquiry on the car, they reached out immediately. We scheduled and appointment and when we decided to purchase, the process was quick, seamless and they made it really easy. Ryley was the sales person and she was a rockstar!

The car is great. It is extremely roomy, but it handles very well. My only negative is that it has a small gas tank and gets so few miles to the gallon so you feel like you are filling it up all the time if you drive a lot like I do. Otherwise it is an amazing car Lexus out did themselves with this one!

Lombard Ford - the Ford Dealership where every future Ford Auto Salesman should apprentice for six months before moving to their assigned Dealership. Up front, honest, everything presented and no "additional" surprises. From Sales to the Finance professional a five star rating.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Good service and good employees and I was satisfied with the service I received, thank you

This is my 3rd Lexus, and second RX. Most reliable was my GX470. My RX350, 2016, F Sport is a very nice vehicle. I am disappointed in several common issues: Door lock fail (replaced twice on driver door), water pump fails (common problem), my panoramic sun roof black cover has also failed. I see other owners with the same issues. What is happening to Lexus quality? Maybe still better than most, but I assumed a car manufacturer would improve with time in quality? The issues noted above are common if you search.

I love the truck capability combined with first class comfort. My GX has everything I need, and nothing I don’t. Long term value, combined with old school charm is hard to beat. Where else can you find a school bus mirror combined with sun glass holder? My third Lexus and will not be my last.

Great service as usual! Love the waiting area and friendly staff! Shannon was so personable and very accommodating. I highly recommend this dealership!

A great combination of comfort, utility and dependability. Based on the Landcruiser renowned for rugged performance utilized worldwide I am confident that this vehicle will get us through most weather and terrain challenges.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Fantastic SUV. Swiss Army Knife of SUVs. Snow, towing, hauling, groceries, and going to a nice dinner, this SUV does it all. Mine is 2017 Luxury with Driver Assist package fully loaded with tow package and captain's chairs. It is my 8th Lexus (my wife has her 3rd RX 350, my daughter has IS 250, and I have had an LS 460L ($104K car!) and two GX 350s, all loaded. All perfect and zero issues. I live in Ohio and I run Blizzak snow tires in winter. The traction is amazing. The sound system is better than in my LS and it is quieter than the LS. I hated my LS due to tiny trunk and is the only Lexus that did not suit my needs and taste, FWIW. I am 59 and retired aerospace engineer, and will drive my GX until it no longer runs, I no longer run, or there is no more gas to buy. I have been a Toyota/Lexus fanboy for 20+ years. The GX does everything that I want it to do and it does it very well. I enjoy it that much.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Nicely designed, very comfortable, Luxury plus model has fantastic features. Some plastic interiors could be improved. Solid in nature, great visibility from inside, panoramic roof is very nice. The fact that Lexus has really designed it to fit inside a standard US garage is great!. Love the coolbox. Also the rear glass door opening is a big hit. '3rd row going under ground' without sacrificing space for spare tire is excellent. More inside storage space world be a plus

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

I bought this car with a 110000 miles on it. 3 years later, I'm approaching 300000 miles and all I've done is change oil tires and brakes. Great reliable piece of transportation.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

We love the truck. It drives incredibly smooth, almost too smooth to feel capable off roads.... Yet it is. Gas mileage is poor as expected. Tech is a little behind the times however I'd buy it again in a second. It is so reliable and nice to drive.

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

Quran Beckett, our sales rep did a great job, first to last. He listened well and answered all out questions. Great guy.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.