Used Lexus SUVs for sale near Lely Resort, FL

I want to share my experience with Ford Naples, which provided excellent service during what could have been a very stressful situation with my 2024 Ford Escape ST-Line. The Naples service team, especially Paul and Shawn, were professional, responsive, and extremely helpful throughout the entire process. My Escape was first brought in for service due to two rear window regulators needing replacement, a transmission leak, and a catalytic converter replacement. Unfortunately, I had to bring the vehicle back a second time for the same rear window regulator issues, along with a turbocharger replacement. Because of the repeated issues and the amount of time my vehicle spent in the shop, I contacted Ford Corporate. Nicolas was outstanding — he returned my call the same day and confirmed that my vehicle qualified under Florida’s Lemon Law. The entire process took less than two weeks. Ford paid off my loan in full, and the vehicle was surrendered back to Ford. While I did need to purchase a new vehicle, I worked with Henry in Sales, who is an amazing salesperson and someone my family and I have trusted for approximately 10 years. As always, Henry made the process smooth and stress-free. I can honestly say that Ford Naples and Ford Corporate handled this situation exceptionally well. The communication, follow-up, and professionalism were impeccable from start to finish. I truly appreciate everyone involved for turning a difficult situation into a positive experience.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

I had a great service appointment with Germain Honda of Naples, FL. Carlos Lopez did a great job with taking care of all my needs. I highly recommend this dealer. Great people.

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Professional, service oriented And the dealership facilities are focused for the customer. I’ve never been to a dealership who treats you in this customer focused fashion.

This is my second RX and I’m so happy with the first, I need to get one again. The size is right for a woman, not to high nor low. Perfect for young and the old. I would have opted for the 2021 model if I’m not retired. The salesperson gave us a great deal we can’t refuse. This car will definitely take me to many places in style, comfort and value.

I inquired about a used car, no pictures had been uploaded at the time. Eric Eickelmann Was the sales consultant I chose from their online list. He responded quickly, located the vehicle, provided some pictures and answered my questions. They gave me an appraisal on my vehicle sight unseen, which was fair. We negotiated price and got financing approved before I even went to the dealer. I live on the East coast of Florida. On the selected day, I drove over to Naples (154 miles). The vehicle had been serviced and detailed. Looked like a new vehicle (2016 Mazda CX-5 Sport manual 6 speed). It was certified by the dealer. Eric was thorough and kept me informed every step of the process. A true professional. I have no complaints and know he would assist again if the need arises.

Love this car. Sitting in the driver’s seat is so comfortable. Silky smooth engine. Rides so nice and quiet. We have looked for this color Grecian water for a long time. Wanted no newer than a 2022 because we didn’t want the 4 cylinder. The 3.5 V6 runs so smooth. Would definitely recommend the purchase of this SUV.

Oscar was a great salesman to deal with. He’s down to earth and not pushy.

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

They are an outstanding dealership. Their service is second and none. I?ve been very pleased and have bought several cars from them look no further this is the dealership to do business with.

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

Excellent dealership that believes in creating long term customer relationships - they took great care of me. Greg Abraham, GM; Carlos Caraballo, Gen.Sales Mngr, and Vinnie Incorvaia, Sales Mngr. - My partner has been leasing and buying cars there for 14 years, so I followed suit. I bought a lovely E400, which was totalled by a truck after only 4 months. I went back and they had another E400 - this time a convertable. I bought the car "as is" - however, there were some problems and one in particular I felt compelled to reach out about. They truly didn't have to do anything, however, the paid for the issue, and as well, threw in an extra that was big and totally unexpected. I cannot say enough - I think everyone knows how tough buying a car is, especially pre-owned and how the follow-up afterwards can be so challenging. I generally would have sucked it up and just not bothered. Vinnie even called me from home after work and the GM saw me immediately within 24 hours. They have a customer for life with me. signed: David Magsumbol

I love my new RX350! I love the Atomic silver and the styling. The technology is not real user friendly, but it can do a lot! It’s nice to drive, since it is so quiet and smooth riding. I paid cash but still hand to pay full retail price for the Certified 2021 with low miles. The dealership in Tulsa was great, though.

It was a pleasant and rewarding experience trading in my BMW X2 for a new lease of a 2025 X3. Initially I was just going to preview the cars , but my salesman helped me to find the right fit .

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

I had the pleasure of working with the sales team, Mr. Joe Parisi (. Manager) and Luke McKeown.(Sales Rep.) last week. They are knowledgeable, caring professionals, without any pressure and willing to tailor any offer to serve Client best interest, I am impressed.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Purchased 911 GTS Cabriolet that I configured on-line. The car came as configured and they went through all the operational details. Everyone I came in contact with was courteous and knowledgeable.

This is the 2021 Lexus RX 350 and is my 4th Lexus and I love it! The 2018 was also really great and so was the 2015. I think the price is very good and the value is incredible because either way, either leasing rates are great due to the high residual values, and the buy rates are great because you could sell your car used because they are very much in demand and you get a lot for it. If you hold onto your Lexus, that's another great option, because the Lexus engine is incredible, built to protect the engine and last a very long time! I have not had any issues with any of my Lexus ((unlike other car brands -I have had issues with other cars warning lights, electrical, rotors, struts, sensor issues, and faulty parts, and check engine light and other quirks etc!!!)) I totally recommend Lexus -very reliable and no problems! Servicing is always reasonable too!

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Personnel efficient and friendly. Waiting area comfortable, with snacks, tv, and drinks. The valet treated us like an old friend. The car was washed prior to returning to us and the wait was no longer than promised

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

I worked with Aaron he was great got me a wonderful car im happy with

This car net all my needs- I get a lot of compliments when I have passengers. Very good in gas per miles. Roomy in back seat- lots of leg room.

Always fast and easy. Jackson Kirby is an asset to Germain Lexus, always polite and knowledgeable.

Excellent no complaint When I drive smooth, turn, running and parking always have signal remind that keep me alerts and safety it could help me not feel like sleeping

Professional sales help. I decided to look at new models. So many good choices. My service representative showed me new cars . Then recommended a very nice sales person. I will be back when I am ready for a new car.

I had a flat tire and of course took it to my dealer, Germain Lexus. My regular rep was out and They assign Dan Rusunik who was excellent taking care of the problem and suggesting another policy since my warranty had expired. Thanks for all the great service.

There’s a few things about this car that I don’t like first I wish I would’ve had the option for a six-cylinder. The car is a little too noisy. I wish they would do away with that car stop at a light or stop saying. Third, I wish they would seal the door a little better at the bottom. All sorts of debris gets in on all doors. Other than that the car is OK. and I’m still waiting for my extra key fob.

Chuck Griffith my BMW service advisor is at the top of his game. Excellent customer care and support and a joy to work with!

Once you test drive it nx250 you will fall in love with it and buy it love the seat the radio outstanding just talk to the car and it does everything for you

My service agent, Daniel Rusinik was very helpful and very knowledgeable. He explained in detail everything for my Lexus 30000-mile service. Ron Scardera

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

My sales agent, Matthew Christian was extremely supportive. He thoroughly explained my options and made recommendations that he felt best fit my needs. I highly recommend him. My finance person Ana was also very helpful in making the purchase of my Lexus a smooth transaction.

The car met all my needs. The ride is smooth and quiet, it has a lot of legroom both front & back. I like the look of the car. It is a right size for me.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.