Used 2021 Mazda CX-5 for sale near Germantown, MD

I had an excellent experience buying 2016 Nissan Rogue at Criswell Nissan in Germantown. Rod Heskee was a tremendously helpful sales associate. Rod was very professional, polite and honest person. He carefully explained all the features available and never pressured me to consider options I didn?t need it. I left feeling like I got the best deal possible and the right vehicle for my family. I would highly recommend Criswell Nissan in Germantown to anyone looking for a new car.

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.

My Mazda CX5 2021 saved my life while getting into a major bad car accident! It handled and responded instantly and with precision. Air bags deployed everywhere: front, sides, back of me. Curtains also deployed. This is an incredibly safe vehicle. Mine was totaled, but I was fine minus a couple of broken bones. I was miraculously saved. I got another one exactly like it and feel very safe driving it.

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Our salesman was Eddy and I cannot say enough! He was friendly, very knowledgeable about all of the cars we looked at and was not pushy at all. I ended up driving away with a new car and I couldn’t be happier! Thanks Eddy for a great car buying experience! I will definitely be telling all my friends to go see you when they are buying their next car.

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

To the point knew what they were talking about very helpful

Hailee was great in helping me to purchase my car. Thank you so much Hailee for providing exceptional service. I am enjoying my car purchase for sure.

The service department staff is always courteous and professional. I have never has a bad experience.

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up.

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

My husband and I had to shop for a car for our handicapped daughter who was recently paralyzed after surgery, The sales person, Berlinda Chandler, made this experience in shopping for a van to suit our daughter's needs was very professional, very caring and very informative. After we explained what our needs were she instructed us to view several vehicles, the Chrysler Pacifica being one of them, Our daughter, Latresce Bennett, was not able to be there at that time , however Berlinda took the extra time to speak with our daughter, who was in a nursing home, over the telephone and took extra time to even take the vehicle to the nursing home so that our daughter could make the final decision on the purchase of the vehicle, She was patient, kind, attentive and caring. Explaining the features of the car. How the car would be best suited for her handicap. She worked with both us and our daughter in making this purchase. She and our daughter and my husband and I worked together to make this buy both affordable and buyer friendly.

Great care for my needs and excellent service. A true professional. Will be be back.

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !