Used 2021 Mazda CX-5 for sale near North Decatur, GA

Our service advisor, Jim, went above and beyond during our visit to the service department. He was able to get us assistance from Honda of America in covering a lot of our charges. His time and effort were very much appreciated.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Buying a car from this dealer was a great experience from start to finish. The staff was professional, attentive, and genuinely cared about our needs throughout the entire process. They took the time to answer all our questions, provided helpful recommendations, and made sure we felt comfortable every step of the way. What stood out the most was their honesty and transparency?there was no pressure, just friendly and knowledgeable service. On top of that, the price we received was very attractive and competitive compared to other dealerships. We truly felt valued as customers and would highly recommend this dealer to anyone looking for a smooth and enjoyable car-buying experience.

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

Peter was the first person who helped me and was very helpful, when I had a family emergency he held my Mustang till I could get in to see it. Kern was the individual who I saw when I was able to see the car. He was very helpful and got me quickly through the process. The only problem I had was the rocker stripe was missing on the passenger side is missing and they have not been able to get it replaced. Hopefully it will be resolved soon.

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.

Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!

My Mazda CX5 2021 saved my life while getting into a major bad car accident! It handled and responded instantly and with precision. Air bags deployed everywhere: front, sides, back of me. Curtains also deployed. This is an incredibly safe vehicle. Mine was totaled, but I was fine minus a couple of broken bones. I was miraculously saved. I got another one exactly like it and feel very safe driving it.

They are very honest, they have a very nice selection, and top notch service! Truly recommend them to anyone who is looking for a car!

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

Seth in their front office was fantastic-- He was patient and knowledgeable in helping with the setup/connection from my phone to the car navigation system.

I recently went to get an oil change and was informed I needed my filters changed. This was the first time I was in there for 1.5 hours. Normally the wait is 2+ hours.

I do not have enough good things to say about working with Ivan to get our dream car. He was exceedingly knowledgeable about our CX-50 and spent a solid 30 minutes or more walking us through the features and making sure the car was comfortable for me to drive off in. He got us the exact price we wanted and expected, and was extremely friendly and patient, even when dealing with another customer at the same time towards closing time. He even offered to take our picture with our new car before leaving! I will always highly recommend Ivan and this dealership.

Buying a new car can sometimes be stressful and hectic. However, at Jim Ellis Mazda Marietta, you'll enjoy professionalism, honesty, and a pleasant experience from the moment you walk through its doors. Sales Representative, Noel Bernard provided me with a professional and pleasant experience that exceeded my expectations. The impression you receive from him is one of great personality, he is extremely knowledgeable, and he takes the time to ensure that your experience is one you will never forget. Noel was always available to speak with me, and when he was not available, he would always call me back within an hour. I was impressed by how attentive Noel was to the details of the vehicle I purchased, down to the smallest of details. As a company that provides high levels of quality and excellence, Jim Ellis Mazda Marietta stands out from the competition. Having won the prestigious Mazda President's Club in 2023, you owe it to yourself to enjoy a luxurious experience with them.