Used 2023 Mazda CX-5 for sale near Elk Grove Village, IL

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Very easy process to purchase my new Mazda. Sales were excellent and very attentive to my questions. I felt no sales pressure at any time during the purchase. Tom is an excellent sales person and I would definitely return to this dealership.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

I had a good car buying experience with Chase. He explained everything clearly and we were able to negotiate a good price. The process moved along nicely and I left with a new car! He continues to be helpful with questions that arise.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

Always professional, always timely, always well cared for, always a pleasure. This is the only place I will allow my car to be serviced. Thank you!

No pressure helpful sales person willing to show what ever want to look at and answer all questions

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

Great service Steve took care of my suv .Great job would always go back again

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

Great staff and service. The dealership seems very well run. You can tell by seeing happy employees.

THE SALE CONSULANT OMAR WAS NICE AND DIDNT PRESSURE ME AND WAS PATIENT WHICH I LIKED BYING A NEW CAR ECAUSE I DONT LIKE TO FEEL PRESSURE INTO BUYING A CAR. THE BUSINESS MANAGER DENNIS R. WAS GREAT HE WAS FRIENDLY AND ALSO MADE ME FEEL COMFORTABLE AND AT EASE THROUGHOUT THE PROCESS OF ALL THE PAPER WORK THAT GOES INTO BUYING A CAR CAN BE NERVE WRECKING. BUT HE MADE IT A SMOOTH AND FAST PROCESS THE BEST THUS FAR I EVER HAD WHEN PURCHASING A CAR. THESE TWO GENTLEMEN WILL DID A GREAT JOB AND GOOD CUSTOMER SERVICE .THANKS AGAIN I WILL RECOMMEND OTHERS TO THIS DEALERSHIP FOR SURE.

Great place to buy a vehicle from, made me and my family feel very welcome and made the whole car buying process experience so much more easier than any other car dealership I have been to. I would definitely recommend purchasing a car here, great and honest people here doing what they can for the people

Excellent buying process. I was in and out in less than an hour. All I did was text one of the salespeople before i wanted to see my car and they informed me of everything I needed to bring with me. Super easy first time buying a car and with my cheap warranty I won't have to worry for years!

I shopped here for a used Mazda3. The person I scheduled the appointment with was not available when I arrived. I was given a new sales associate. We test drove the car together. We discussed pricing. I was fully expecting them to tack on a bunch of useless add-ons that were non-negotiable. Instead, he added a few optional add-ons and a small fee for reconditioning the car. I thought the fee was reasonable. It was simple to remove the optional add-ons. I was shocked by the experience. It went really well. The manager was really nice. Unfortunately we were still a bit apart on the price so I left to sleep on it. I was pleasantly surprised by their behavior. Maybe there is hope that dealerships can be straightforward and professional. I recommend these guys even though I didn't buy from them in the end.

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!