Used 2023 Mazda CX-5 for sale near Java, NY

We were in the market for a new car and the Mazda CX-5 was one of our choices. We were greeted in the parking lot by Damien Rivera who asked us if he could show us anything. We did a test drive and liked the car very much. We didn't care for the black interior and asked if they had one with a lighter interior. He found us a red one with parchment interior and everything else about it was perfect. We talked pricing and Damien told us about benefits of leasing and purchasing, as well as any drawbacks. They gave us a good trade-in on our 10 yr old SUV that we had dropped off at another dealer for diagnostics. Damien called us two days later and told us our new car would be available for pickup once he got it detailed (about two hours after the phone call). He even went with us to the other dealer to get our stuff from our old car that was still sitting in the lot with no info about what was wrong after five days. We love our new car, Damien was a great salesman. Plus, everyone at Naples Mazda, from Insurance to Finance was excellent. We had two Mazda minivans years ago and loved them. This new Mazda is beautiful and we are happy we went to Mazda first to check out replacement cars.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

They did the most possible deal and more for me. Kevin and manager are so nice and want the best for me. I love the delealership.

This is the second time I dealt with Hector Davila from Kia-Freehold. As always he exceeds my expectation. Help me get a Telluride a few years back and now he was able to assist me the 2025 Kia Carnival Ex. It's always been a pleasure working with Hector.

Couldn’t be more pleased. First time visit - greeted upon arrival on time, friendly & professional service advisor in Larry Berry, very pleasant and clean surroundings.

Just bought a 2022 Tuscon and Arsenio and everyone else at Pigg couldn't have been nicer! Everything was very straightforward and honest - no pressure or hassle. It was a great experience!

In a world of shady dealers and high prices Buerkle sales is an oasis. They take care of their customers instead of wasting their time.

So far so good ! We purchased two vehicles from this dealership and every time I had a problem they took care of it unlike other Hyundai dealerships in this area they don’t try to rip you off so far so good …

The whole experience was 'no pressure' and transparent. Dan was awesome! Love that I was given the time to test drive, ask questions, come back and do it all again. The zero pressure was a wonderful change from other dealers I visited during this car-hunt adventure. Love my car!

katie is the person you want to see! Had my best interest from the start

Each person I can in contact with was pleasant, professional and friendly. My sales person Trevor Demaske was professional , and thorough, and very easy to work with . He did all the work and I was completely happy with him and the dealership!!

My truck maintenance was handled promptly with professionalism. When I went to pay for the service however, they wanted an additional 28$ on a 1K bill to use a credit card. A debit wouldn't incur this fee. This seems like usury and seems over the top.

Had a tough start with my purchases of the 2 cars I planned to purchase as salesperson Luis Moreta was very non responsive as time went on and numbers changed as far as my trade in values on my 2 cars. He started at one number and the next day that number went down when I asked for number to possibly go up. First time I?ve ever had that happen. So I was done dealing with him and was planning on going to another dealership. Then I figured I?d give them one more shot and Amy Rodrigue and Nancy Vega made my experience as I would have expected. They were super responsive and listened to me explain my issues with original salesperson. They made the purchases of 2 cars extremely easy and from start to finish everything was put together in just over 24hours. Between me and my parents we have purchased many cars from Salem Hyundai and the relationship was almost going to end going forward but Amy and Nancy repaired it very fast and professionally. So I thank you both. Wes Leroux Sr

Excellent, Frank Diaz sales was great. all 10s! Manager Chris was also terrific. Overall, outstanding experiencxe.

Standard Service appointment Oil change and Tire rotation. Completed in a reasonable amount of time.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

I purchased a 2025 Mazda cx70 with the help of Kenneth at Boucher. He wasn’t pushy and actually made the whole car buying process a little less terrible! The manager was also willing to work with me on numbers to suit my budget. If you’re in need of a Mazda, ask for Kenneth!

James T. was very helpful. Knew exactly what I needed. Very knowledgeable and professional. Thanks.

Bobby is a fantastic service rep He’s always responsive and 110% committed to give the customer the best service possible