Used 2023 Mazda CX-5 for sale near Searingtown, NY

Darwin Flores is the best salesperson to deal with at this dealership. This is the second time in two years he has gone above and beyond to accommodate me and make my purchasing experience one of the best. I do have to say when it came to the finance part, Madi was good until I declined any extra maintenance he tried to sell me, he became very upset, and that was not a good experience! I would definitely recommend Darwin to anyone and Kenny the Mgr. was also very helpful.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

David was a great person and the service was excellent He explained all the steps to follow. They did finish sooner and did a good job 👍

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Bob in the service department is exceptional and really took great care of my car's needs. I wouldn't go with anyone else

I had a great experience at Palisades Mazda. I scheduled to test drive a used vehicle, and when I got there on the same day, they had the car ready to go. No wasting time. I also drove another car same day. I wound up purchasing one of them, and the entire process from when I stepped in the door to leaving after the purchase was 2hrs. Stephen and Nicole were a pleasure to work with and both knowledgeable. This is how buying a car should be. No sales gimmicks or fees on the back end. Very straightforward and honest. I highly recommend going to this dealership!

Koeppel Mazda is the best. Stein Celestin was our salesman and made sure we got the best price Koeppel could offer. He also ensured we had everything ready to go so that when we arrived, we just had to sign the papers and go. Before we drove off, he made sure we knew all the new features in our car (we were returning a 2017 car of the same model). Great customer service. Sherette Corsey was also great and very patient when we made a last minute change in our deal. I can't say enough good things about Stein, Sherette and the team at Koeppel.

Great experience. Andrew is the best. He was very noligable. Was able to get us a great price and we love our new vehicle. We would not want to work with anyone else and will go to him for all our purchases. We highly recommend Andrew if you are looking for a great price on an excellent vehicle. Five stars to Andrew and Stream Auto. Thank you so much

Kelly was very nice and attentive. She offered great service and I left very happy.

Very accommodating and recommended services based on my timeline since my lease is ending soon. Loved my service advisor. Gave me the most thorough experience which made sense since they were the manager.

I had a great experience with Sunrise Autoland. They have friendly service, fair pricing, good selections, and reasonable negotiations. John and Bobby will work with you so you walk out of the dealership a happy, satisfied customer.

Went to have my car maintained a few days ago and assisted by Amanda who was very helpful and attentive to my needs. Quick and detailed service.

Staff is always courteous and service was excellent. Phil and the mechanics took care of everything and I was out in under 2hours. Thank you!

Service was done as needed, they gave me a ride to work so i did not have to wait for it.do to covid, i did miss the coffee for the time i was waiting. also got car back nice and clean

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

I went for a service appt. Chris, service advisor, and Khadeen, service tech. I apologize if I misspelled an employee's name(s) were amazing.

We just leased our first Mazda from Koeppel Mazda on Northern Boulevard. What an amazing experience from start to finish! Everyone is so friendly, curteous and professional. The receptionist, our salesperson Sagar, the finance manager and the GSM Saiful - each made sure that all of our questions were answered and our needs were met. This was more than a sales transaction, we felt like they actually cared, and they wanted us to leave happy. Great job everyone, we will definitely be back and recommend this place to our friends and family!