Used 2023 Mazda CX-5 for sale near Southeast, NY

The customer rep named Luz was very helpful, professional and very knowledgeable about the Hondas. Her presence and enthusiasm was a big plus for us.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I bought cx-30 here two weeks ago. It was a long trip from New Jersey to get here but I knew this place was the right one because they had a great first impression by showing transparent price policy. After I put my deposit, every procedure I went through was smooth and they were professional, and they work as a very organized team. If you actually visit the place, you will know what I mean. Besides all of that, Chris Kinder was the best representative I have ever met including all other brand representatives. He explained every single button you might want to know before you drive and he made our purchase experience very precious in every perspective. If I buy next car for my self or my spouse, I will be pleased to work with chris and palisades mazda. If you live in NYC, I recommend to do your business here. If you live in New Jersey? trust me, I have went to many mazda dealerships in New Jersey, and I still recommend you Palisades Mazda.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

I had a great experience at Palisades Mazda. I scheduled to test drive a used vehicle, and when I got there on the same day, they had the car ready to go. No wasting time. I also drove another car same day. I wound up purchasing one of them, and the entire process from when I stepped in the door to leaving after the purchase was 2hrs. Stephen and Nicole were a pleasure to work with and both knowledgeable. This is how buying a car should be. No sales gimmicks or fees on the back end. Very straightforward and honest. I highly recommend going to this dealership!

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

My wife and I drove on the lot of Rt 9 Mazda and started looking at the inventory of the Mazda CX-5's, our car of interest. Very shortly, we were greeted by Dan Santiago. He was not only very friendly, but very knowledgeable as well. His dealership had an excellent inventory selection, and we found the exact car we researched. We were prepared to go "shopping", but that wasn't necessary, as Dan and his crew made our car-buying a pleasure. They gave us a fair price for our trade, which we had researched, and the monthly lease payment was among the most competitive we saw advertised. The CX-5 is a terrific car. I would highly recommend the car and the dealership.

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

Brought car in for inspection and recall items. Also navigation problem. They were able to resolve all issues in a timely fashion. Also appreciated the Uber back to my home.

Thank You Norbit and Thank Steve for crunching those numbers for making it happen. Nor you wanted me in that Cadillac Escalade and I am. Once again thank you J&M Automotive for looking for me.

Well I came 31/2 hours to see a car and it’s gone yesterday I wanted it I was buying it because i recked mine i wanted the same thing

Just got a new 2025 cx5 preffered and Stephen Hasher my salesman was outstanding. No pressure and helped me with my decision. John the service manager,Kasey at finance,Micheal S.and Rich Barry the general manager exceeded my expectations. At 73 years old I realize everyone's needs and experience in the car buying process is totally different but do yourself a favor and give this dealership(palasades maxda) a chance before you sign anywhere else and I'm sure you'll thank them and they will definitely impress you as I was. Just great people doing a great job!!! 👍 Tony N.

Update: After a bumpy start, Mike Smith, the General Sales Manager went above and beyond to fix some problems I encountered. I'm very grateful to him for how he handled the situation. He made it very clear that he would take care of the issues that happened and make necessary changes. I have to give credit where credit is due. All issues have been resolved and Route 9 Mazda even went a little further to insure customer support.

Jim was so patient and helpful with us as we bounced from dealer to dealer. His forthright and honest approach was the driving factor in our decision to go with Mazda.

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

I'd like to take time out to mention and thank a real customer service person, "KATHY." She always greeted me with a smile, and have a real professional customer service attitude, pleasant and kind. She demonstrates concern for customers. Thank you KATHY for all that do! You go above and beyond to assist with Mazda car matters. I want you to know that your knowledge and kindness is recognized and appreciated!!!

Ask for Frank, really nice guy. He'll go out of his way to meet all your needs and expectations. He engages in great conversations too.