Used 2023 Mazda CX-5 for sale near Upper Saddle River, NJ

Mr. Cabreja was professional when we got upset that the vehicle we wanted to purchase was sold and tried to advise us that he was willing to assist us to find the vehicle we wanted. He did find the vehicle and a couple of days later we drove it home. He was attentive to our needs and very caring, as if, he was a family member.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

We had a very good experience buying a pre-owned Volkswagen Jetta GLI from Jeff Goldberg at Bay Ridge Honda. He was courteous, knowledgeable and thorough. Very happy with our Jetta!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Went to have my car maintained a few days ago and assisted by Amanda who was very helpful and attentive to my needs. Quick and detailed service.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

I’ve been to numerous car dealership and this one is absolutely amazing!! Saied immediately greeted us outside and was very knowledgeable and very patient and just overall fantastic. His goal was to get me in this car THAT DAY and he did!!! THANK YOU SOOO MUCH!!!

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

Just got a new 2025 cx5 preffered and Stephen Hasher my salesman was outstanding. No pressure and helped me with my decision. John the service manager,Kasey at finance,Micheal S.and Rich Barry the general manager exceeded my expectations. At 73 years old I realize everyone's needs and experience in the car buying process is totally different but do yourself a favor and give this dealership(palasades maxda) a chance before you sign anywhere else and I'm sure you'll thank them and they will definitely impress you as I was. Just great people doing a great job!!! 👍 Tony N.

I'd like to take time out to mention and thank a real customer service person, "KATHY." She always greeted me with a smile, and have a real professional customer service attitude, pleasant and kind. She demonstrates concern for customers. Thank you KATHY for all that do! You go above and beyond to assist with Mazda car matters. I want you to know that your knowledge and kindness is recognized and appreciated!!!

Alex Martinez was a great salesman. He helped us throughout the whole journey. He was very professional and worked with us to get the best deal possible. I would definetly recommend Alex for your next purchase.

This dealership is the truth. They made sure I drove away in a solid car, no games and no lemons fr. Puente Delavega was awesome and the rest of the staff was professional yet friendly and funny. I’d recommend them to anyone looking for a car.

I have been a Kundert Volvo customer for a very long time, my focus for that relationship has been customer service, both in the Sales and Service/ Maintenance areas. Specific to Service/Maintenance, they approach my issues as a team and with a level of concern that I find to be unique to their group. Thank-you

It was my best experience. Now, i can say that the money is well spent.

Staff is always courteous and service was excellent. Phil and the mechanics took care of everything and I was out in under 2hours. Thank you!

I went for a service appt. Chris, service advisor, and Khadeen, service tech. I apologize if I misspelled an employee's name(s) were amazing.

We just leased our first Mazda from Koeppel Mazda on Northern Boulevard. What an amazing experience from start to finish! Everyone is so friendly, curteous and professional. The receptionist, our salesperson Sagar, the finance manager and the GSM Saiful - each made sure that all of our questions were answered and our needs were met. This was more than a sales transaction, we felt like they actually cared, and they wanted us to leave happy. Great job everyone, we will definitely be back and recommend this place to our friends and family!

Extremely grateful to a wonderful team I was lucky to work with at Koeppel Mazda: Bethany Carpenter, Ben Ehrlich and Steve Kontonicolaou. Bethany Carpenter is the most patient and personable sales manager I have ever met. I was very indecisive whether to take a new lease/ buy out existing car/ or even switching a dealership. Bethany proved to be trustworthy and really understanding my situation. Ben Ehrlich is an outstanding manager, who was able to get me a great deal that made me a very happy returning customer, feeling heard and valued. Steve Kontonicolaou - financial expert, who sees beyond numbers and also understands every individual situation. I am so happy in my beautiful new Mazda CX-30. Thank you so much, Bethany, Ben and Steve!!!

Where to start? Maybe the best and most accommodating staff I've ever dealt with. Joe Ippolito is truly tops in his field. The entire staff really went out of there way to make us feel like family. I'm the proud owner of a new Santa Fe and the process was absolutely painless. Kudos all around!