New and used 2025 Mazda CX-5 2.5 S Carbon Edition for sale near Germantown, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

The audio on the Carbon edition is outstanding. I purchased this SUV due to its value and reliability. I would highly recommend the Mazda CX 5.

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

Will not find a sharper looking enjoyable to drive crossover in it's class. 2025 CX5 Signature The top of line for 40,000 a sweet handling get up and go 2.5 turbo GDI.

I always drove American cars. Father worked for GM. But this time I went for price/reliability/style. The interior could use some redesigning. Some of the switches should not be where they are. That's my only negative. I am glad I purchased this make /model. I glad I moved from American to Asian made. I am writing this with only 1 month driving the CX5. I am starting to like the car more and more. What would have been a better option...have heated side mirrors instead of heated seats. Your butt will eventually warm the seat. But the heated mirrors would benefit the driver more in the cold months. Good car.

Great customer service whether purchasing or repairing....Fitzgeralds gives the best ...4 cars and counting.. i will only purchase here! Any problems, I call Kim...a service expert...any great cars...our salesman John...people make your business!

The sales Person was very knowledgeable bought a cx-9 here at Fitzgerald Auto Mall and the service was very Constable I had a trade of a Mazda CX-5 and the appraisal was so smooth. My experience on purchasing the Mazda CX-9 was very smooth. From the Greet as I walked to the dealership till I left finance the no haggle is known here.

I have bought both of my past CX5's from the Frederick location. I am now looking to upgrade to the CX90. It's a beauty! Always great service and I feel well taken care of. Dealerships in my past did not make me feel this way.

My husband and I had been shopping for a car for awhile and Mazda was one of our top picks. After going into Frederick mazda we were sold one the experience. It was top notch with customer service. They made buying a car easy and comfortable.

Very professional. Felt and treated like family. Terrific buying experience. I will recommend to others when looking for a new vehicle.

Thanks to the parts department for always having available oil filters for my NA Miata. I come in every 3,000 to grab some oil and filters for my Miata and parts is always stocked up. Appreciate these folks I would recommend them to anyone for parts needs.

The service here was quick and easy! I even got a loaner car for the Ceramic Coating that I purchased with my car! I can’t recommend this place enough!

I want to preface this by saying I did not end up actually purchasing a car just yet but did want to come on here and say the sales staff I worked with (Daniel the Salesman and John the Sales Manager) were incredible to work with. Very knowledgeable and not pushy at all. Told them at the beginning I wasnt looking to buy that day and never once did I feel pressured. Got all the information I asked for in a timely manner, was able to answer every question I had immediately. If I do end up going with a Mazda they have definitely earned my business.

I went to Test Drive a CX90 PHEV and worked with Carlos. Carlos was exceptionally knowledgeable on the vehicle and the test drive route he directed me through really highlighted the vehicles performance and handling. The dealership was very modern feeling and had a very large variety of colors and packages available. 11/10 recommend Carlos and Chantilly Mazda

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.