New and used 2025 Mazda CX-5 2.5 S Preferred Package for sale near Germantown, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

I always drove American cars. Father worked for GM. But this time I went for price/reliability/style. The interior could use some redesigning. Some of the switches should not be where they are. That's my only negative. I am glad I purchased this make /model. I glad I moved from American to Asian made. I am writing this with only 1 month driving the CX5. I am starting to like the car more and more. What would have been a better option...have heated side mirrors instead of heated seats. Your butt will eventually warm the seat. But the heated mirrors would benefit the driver more in the cold months. Good car.

The audio on the Carbon edition is outstanding. I purchased this SUV due to its value and reliability. I would highly recommend the Mazda CX 5.

Will not find a sharper looking enjoyable to drive crossover in it's class. 2025 CX5 Signature The top of line for 40,000 a sweet handling get up and go 2.5 turbo GDI.

Thanks to the parts department for always having available oil filters for my NA Miata. I come in every 3,000 to grab some oil and filters for my Miata and parts is always stocked up. Appreciate these folks I would recommend them to anyone for parts needs.

The service department staff is always courteous and professional. I have never has a bad experience.

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up.

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

Great care for my needs and excellent service. A true professional. Will be be back.