New and used 2025 Mazda CX-5 2.5 S Premium Plus Package for sale near Franconia, VA

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Drives very smoothly. Very good acceleration. Quick maneuverability. Good on gas mileage. Comfortable interior, but front seats could be slightly wider. Audio system is very good. The "hands free" setup is good but could be improved, as it does require a hand to use and can be mildly distracting until one gets used to using it.

I want to preface this by saying I did not end up actually purchasing a car just yet but did want to come on here and say the sales staff I worked with (Daniel the Salesman and John the Sales Manager) were incredible to work with. Very knowledgeable and not pushy at all. Told them at the beginning I wasnt looking to buy that day and never once did I feel pressured. Got all the information I asked for in a timely manner, was able to answer every question I had immediately. If I do end up going with a Mazda they have definitely earned my business.

Had been looking for a new car after a life changing career change that had me making less than ever before. After driving premium German cars for the past 10+ years it was hard to find something even close on my budget. That all changed when I went to look at a Mazda CX-5! It is sporty, amazing turbo charged engine, upscale inside and out all packaged at an amazing value. It truly reminded me of my previous BMW X3 in so many ways but not the price. The features included in the Turbo Premium AWD model I purchased was endless. Love the rain sensing wipers, heated & cooled seats, heated steering wheel, real leather seats, all the standard safety, Bose stereo, 360 camera, and so much more. Love the way it drives and rides all while feeling like a German car. My experience at the dealership was also more like a high end car marker, while making you feel welcome and valued.

I went to Test Drive a CX90 PHEV and worked with Carlos. Carlos was exceptionally knowledgeable on the vehicle and the test drive route he directed me through really highlighted the vehicles performance and handling. The dealership was very modern feeling and had a very large variety of colors and packages available. 11/10 recommend Carlos and Chantilly Mazda

I have the Premium Plus. Non-turbo, but I don't really feel like I'm missing anything. It still has a "Sport" setting, in case I want to be peppier. It is truly a great ride and a beautiful car. Remarkably quiet and smooth. Nice, comfortable leather seats. Great Bose sound system. Good smart features. The blind spot beeping was annoying, but I was able to turn it off (you can turn off many of the sound and a few of the safety features). Way easier to learn the features than my old Acura, which I drove for 11 years, and it still confused me. The reason why I didn't rate the interior and comfort as a 5 star is because 1) it needs a little more armrest and compartment space, than it currently has, 2) the cupholder is set back in front of the arm rest, making it a little tough to get the beverage, and use that small armrest properly, 3) Once you sync your IPhone to the car, apple play takes over and its really tough to get out of it to use non-apple features like Sirius or the radio (yes, the radio!), and 4) it could use a little ambient lighting (but there are built-in areas so you can retro-fit).

I worked with Carlos Bonds, amazing team I must say. Bought a cx-90 phev. Very smooth process and quick!

This is my 3rd NEW CX5 non Turbo and by far #1- 2025 is a GREAT year with suspension, transmission and engine improvements- If you appreciate precision feedback , handling , suspension , brakes - Then you might start looking here. The vehicle interior is second to none at any cost and the build quality is as well. Approaching 10K miles on my 25 and no issues. I will say with these high compression engines (13-1 )- premium 91 + fuel is a must - turbo or not - As well The break in takes up to 20K miles before it will deliver the power its capable of - that said - Its reliable , easy to maintain - and for me has a timing chain ( no rubber belt ) and a real 6speed traditional step transmission as opposed to many other brands that are dropping cheap short lived CVT transmissions in the drivetrain - Mazda is using old school tried and tested technology. - I can yield at least 35 mpg if I keep it under 75 mph - and with a 15.3 gallon tank thats a lot of miles ! If you need a massive people / pet hauler - possibly look elsewhere- All models have AWD which has adaptive magnetic lockout which means little to no wear as it goes from 90% front -10% rear -- to 50%-50% depending on road conditions -- Just a great vehicle - If you are dead set on a competitor ( and there are many ) at least drive the CX5 before you decide- it may be your last stop - If you want power -- Get the turbo - I prefer the non-turbo as with premium fuel Im good with around 200 hp - The Turbo can get you over 250 Hp both 4 cylinder engines .

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

I always drove American cars. Father worked for GM. But this time I went for price/reliability/style. The interior could use some redesigning. Some of the switches should not be where they are. That's my only negative. I am glad I purchased this make /model. I glad I moved from American to Asian made. I am writing this with only 1 month driving the CX5. I am starting to like the car more and more. What would have been a better option...have heated side mirrors instead of heated seats. Your butt will eventually warm the seat. But the heated mirrors would benefit the driver more in the cold months. Good car.

The CX-90 is our 3rd Mazda purchase. We've been owners since 1995, starting with the Mazda Protégé, and had our eye on the new 2025 CX-90 SUV since last year. The Safford Brown staff was welcoming and professional, and our sales rep, Joshua Cruz allowed us to take our time to look around, and really listened to our desires and never felt rushed or pressured to buy. (We even left and came back a couple of weeks later!) We weren't exactly sure of what color, and type of package etc., but Josh was patient, and very informative about each series, which aided in our decision-making. This proud Mazda owner is very satisfied with our purchase, car performance and the staff at Safford-Brown Mazda!!! 5 stars!!!

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

I contacted Safford Brown Mazda Chantilly via Cars.com to test drive a certified used 2025 Mazda CX-30. Michael Arevalo (sales) responded the following day and helped me arrange a test drive. Following the test drive I immediately decided to purchase the car that evening. Michael Arevalo quickly drew up the application, as well as managed my trade-in. I used Safford Brown's financing for the car. The financial representative, Ms. Golboo Javid, found a better interest rate than what my bank provided. She made the finance process very easy and pleasant. Start to finish, I left the dealership with my new car in under three hours. Overall I was very pleased with my experience and highly recommend Mr. Michael Arevalo, Ms. Golboo Javid, and the entire staff at Safford Brown Mazda of Chantilly.

Super friendly, super efficient. And you washed my car!! I will definitely continue coming here for my service. Thank you!

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!

Mike Kampanos was such a pleasure to go through the car buying experience with . i’ve been shopping around for a solid used car but couldn’t decide on one that suited me . he’s super knowledgeable & informative about used cars & helped me narrow down to a couple solid ones . highly recommend him to everyone !!

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.