New and used 2025 Mazda CX-5 2.5 S Premium Plus Package for sale near Woburn, MA

Last week I put up a post about breaks on my Mazda CX-9 the service manager Tom called me and he did an excellent job in resolving my problem he went above and beyond to put the customer first I wish everyone you dealt with was more like him thank you for the excellent service

Well I am really not sure this is legal but Mazda and many other manufacturers charge you monthly for an app that controls the vehicle. Remote start etc. I purchased this vehicle and I'm sure they already charged me in the purchase price for all the options it has. How can they charge me $10 a month for the rest of the years I own this vehicle just so I can remote start and see other information about the vehicle? It is like I sell you a kitchen and after a year if you want to open the doors you have to pay monthly for an app to do it. This is totally ridiculous and a scam. Say Mazda or any other car manufacturers sell 20,000,00 cars and all the people that bought them pay $10 a month to use the app they make an additional $200,000,000 for just use of the app. Well this is in my mind an absolute tragedy and should be illegal. Shame on them and all car manufacturers. I found an option to fix this. It still should not be this bad but anything to not pay these corrupt people any money. I found an aftermarket kit to fix this permanently for just over two years of monthly payments. It is called Startz, you can purchase on Amazon and install yourself. Good Luck

My daughter bought a 2018 Outlander from this dealership. The sales person, finance and delivery staff were friendly and professional . As we live in New York and had a few kinks to overcome with Massachusetts and New York State law. This dealership went well above and beyond in order to overcome this. Phil the Sales Manager kept us well informed throughout the whole process. If we lived in the area, this for sure would be my dealership of choice. We truly appreciate everything they did in order to deliver the car to us. She now is truly enjoying her Outlander with manual transmission as they are difficult to find.

Perfect car! Traded in my CX-30, which was a wonderful car, but I wanted better visibility and more backseat space. The CX-5 ticks all the boxes: reasonable price, driving comfort, beautiful interior, smart dial system to use with the screen (which makes driving much safer than a touchscreen), plenty of cargo space without feeling too large, All Wheel Drive, and fun to drive. And some luxury options even on the lower trims.

I worked with Zach and Xavier in purchasing a brand new 2025 CX5. I loved the car and was treated extremely well throughout the duration of the sale. Highly recommend coming to this dealership!

Great car. Radar guide cruise control is extremely annoying, so is the beeping for everything that you cant shut off. Its slow as xxxx, but it is a soccer mom car. Super fuel efficient and reliable... except for the water pump that seems to go out every 20k miles but its covered to 200k. Other than that, haven't had a single issue with it. Great commuter car. Good for road trips but back seat was mad for small children. Im 6,0 and cannot fit unless the person in the front has their knees in the dashboard

I can’t say enough good things about my experience with North Shore Mazda! From the moment I walked in I was treated with care and professionalism. A huge thank you to Xavier and his team! He is the best! They never made me feel pressured and guided me thru the whole process without EVER making me feel pressured. Jason was very attentive and patient. Andrew was very knowledgeable courteous and helpful. Every member of the staff I encountered was great. They all made the experience seamless and even enjoyable! Thanks guys!! I highly recommend North Shore Mazda!

Drives very smoothly. Very good acceleration. Quick maneuverability. Good on gas mileage. Comfortable interior, but front seats could be slightly wider. Audio system is very good. The "hands free" setup is good but could be improved, as it does require a hand to use and can be mildly distracting until one gets used to using it.

Nice staff. Very low key, transparent sales pricing. Even the used vehicles are well cared for and clean.

Had been looking for a new car after a life changing career change that had me making less than ever before. After driving premium German cars for the past 10+ years it was hard to find something even close on my budget. That all changed when I went to look at a Mazda CX-5! It is sporty, amazing turbo charged engine, upscale inside and out all packaged at an amazing value. It truly reminded me of my previous BMW X3 in so many ways but not the price. The features included in the Turbo Premium AWD model I purchased was endless. Love the rain sensing wipers, heated & cooled seats, heated steering wheel, real leather seats, all the standard safety, Bose stereo, 360 camera, and so much more. Love the way it drives and rides all while feeling like a German car. My experience at the dealership was also more like a high end car marker, while making you feel welcome and valued.

Wonderful, low pressure experience! Bob S. in sales was great. Very knowledgeable and friendly. He was able to answer any question I had and made buying my cx-9 enjoyable. Highly recommend him and the dealership. Thanks!

Great people friendly not high pressure. They had the color and trim wanted. Very fair price I would recommend them. See kristen she does great job car was clean all paperwork completed. They even gave me free oil change

I stopped into service this morning because of a cracked drivers side taillight assembly. And was greeted and helped greatly by Sam an advisor in the service dept. Sam went out of his way to help me out and provided me a loaner for the day. (although I couldn't believe the cost of that piece of plastic) Anyway, I trust Sam. He gave me a loaner and I'll go back tomorrow to take my car back. (2024 CX-5) Bought it there at IRA the end of 2023. Believe I received a fair deal. Anyway, Sam was a big help to me today and a great guy. Also, Scott who I spoke with over the phone before and after dropping my car, was a very good help and patient with me during my very hectic day. Am grateful to both Sam & Scott for their out of the way help to make my day as easy as possible in replacing my tail light which I'll pick up tomorrow. Anyway based on my experience would definitely recommend IRA Mazda for repairs and purchases.

great personal service. friendly , helpful , responded to texts and questions . would send anyone there for service. Ty he waiting area is nice and the loaner car was perfect

I admit it, I've never liked car shopping. The research, hours at the dealer and the usual endless negotiations have never made for a fun experience. When I went to 495 Mazda to test drive a CX-5, I was expecting more of the same. The first surprise was the dealership itself... there wasn't one! They're in the process of having one built so the building in place right now is more like one of those trailers you see at construction sites. Instead of a showy inside, it was just round tables, a TV and a very comfortable vibe. And the cutest French bulldog named Whitney greeted me on arrival and slept in my lap during lease negotiations! My salesperson, Ben, took a great test drive with me covering both highway and back streets so I could get an in-depth feel for both surfaces. He also covered every feature in detail and helped me set up everything from the radio to how soon my doors will lock when I get out of the car. Mike, the Finance Manager made the paperwork a breeze. Everyone was really nice and made the experience a positive one. Best of all, I LOVE my car!

No pressure, attentive Sales Rep Krysten found perfect match on first attempt. Deal was very fair and the whole experience was outstanding. Highly recommend the product and 495 Mazda for meeting your needs

The associate Andrew agent was great and knowledgeable. He helped me tremendously in dropping off my vehicle and picking it up and explaining the details of the service to great detail That put me at ease.

Andrew at the service department went above and beyond to get our car fixed quickly and correctly. He was able to get all the work done- labour and parts covered by our extended warranty, so everything came to 0.00$ we only had to pay for the tow ! Thank you for your care!

Great service! Nate Lopez is a great CSR. I will only have him as my technical advisor. Why must this response require at least 25 words??

When choosing a car, I talked with Alvin Rojas. He proved himself to be a decent and friendly manager. An excellent worker and a good person. Although I did not find a suitable car for myself, but if you come to this salon, I recommend contacting Alvin, he will help you.