Used Mazda CX-5 for sale near Brock Hall, MD under $799,996

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Desmond was extremely helpful and patient assisting us find the right car and making the process painless.

I have purchased two Hondas from Ourisman Bethesda over the past twenty years and have been very satisfied with my purchases. A key reason I keep coming back to Ourisman is John Thurston, Assistant Service Manager. John knows Honda cars, inside out. He fully understands when maintenance or repairs need to be done. More than that, he is very cost conscious, only recommending services that are required. Finally, he is friendly and courteous, always remembering his customers and their interests and concerns. I cannot recommend John and his service team more highly.

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

I took my daughter to buy her first “grown up” car today. I always expect decent service whenever I buy a vehicle, but Melanie and Ben were an absolute joy! If I could give them 10 stars, I would. They were patient with my daughter throughout the process and demonstrated the kind of care I’d expect from a family member. I will definitely refer anyone in my circle who’s looking to buy a car to Hertz Car Sales in Springfield, Virginia.

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

I had a really good experience buying my car and having it maintained at the dealership. Victor, the guy who works in the dealership's mechanic shop, is a wonderful person. He explains everything very clearly and gives accurate estimates of when my car will be ready so I can pick it up. I’m happy with that. Victor is the best.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!