Used Mazda CX-5 for sale near Burke Centre, VA

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

CJ NEAL - at the services desk is a big help! Very positive and worked with me for issues and misunderstandings. Great service!

I did an extensive research on Japanese SUV’s and I kept coming back to the Mazda CX5. This vehicle is beautiful inside and out and is amazingly smooth and quiet. It also has really good handling and plenty of power even with the 4 cylinder. I think Mazda gives the best bang for the buck of all the Japanese car brands. I highly recommend the Mazda CX5.

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

Great car. Radar guide cruise control is extremely annoying, so is the beeping for everything that you cant shut off. Its slow as xxxx, but it is a soccer mom car. Super fuel efficient and reliable... except for the water pump that seems to go out every 20k miles but its covered to 200k. Other than that, haven't had a single issue with it. Great commuter car. Good for road trips but back seat was mad for small children. Im 6,0 and cannot fit unless the person in the front has their knees in the dashboard

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Straightforward guys. What you see is what you get. You have all the time in the world to check and decide. There is a zillion cars good and bad. They sell used cars at affordable prices. Issued my tags while treating me to a coffee. An extra guarantee is provided for a fee. Bought a car, and a friend that I recommended got one too.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

This dealership has been refreshing. I was overwhelmed by the level of concern shown to me during my visit. I was most impressed with the price even when they had given me a unbeatable deal they tried doing even better then that! I've never experienced this level of service at any dealer! Just awesome. I wouldn't hesitate to recommend them.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

I contacted premier and was contacted via text by Patrick. Set up an appointment for 6/23/23. We live over two 1/2 hours away and hoped find the car. My daughter and I arrived at the dealership to test drive one car and found that the actual car we wanted was being test driven. The car was purchased as we test drove a few other cars. We finished by asking Patrick to pull six vehicles to look at and 4 to test drive. Was impressed with his time and patience. At the end of three hours and unable to find the car we wanted, he was great. Told him the color and model we wanted, but they didn’t have it in stock. Patrick was a good salesman. Not pushing a sale. We will go back. Hopefully they won’t have additional undisclosed fees as stated by others.

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

Drives very smoothly. Very good acceleration. Quick maneuverability. Good on gas mileage. Comfortable interior, but front seats could be slightly wider. Audio system is very good. The "hands free" setup is good but could be improved, as it does require a hand to use and can be mildly distracting until one gets used to using it.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

Great service and communication. Have a decent size inventory, you can definitely find the vehicle you’re looking for. I settled for a 2008 Ford F350 King Ranch. Beautiful frame and sound engine and transmission. Claudia was very helpful and very knowledgeable with financing. I left the dealership an hour later with a beautiful truck. Recommend!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

Had been looking for a new car after a life changing career change that had me making less than ever before. After driving premium German cars for the past 10+ years it was hard to find something even close on my budget. That all changed when I went to look at a Mazda CX-5! It is sporty, amazing turbo charged engine, upscale inside and out all packaged at an amazing value. It truly reminded me of my previous BMW X3 in so many ways but not the price. The features included in the Turbo Premium AWD model I purchased was endless. Love the rain sensing wipers, heated & cooled seats, heated steering wheel, real leather seats, all the standard safety, Bose stereo, 360 camera, and so much more. Love the way it drives and rides all while feeling like a German car. My experience at the dealership was also more like a high end car marker, while making you feel welcome and valued.

I had a very pleasant and positive experience with Passport Mazda. My sales Consultant was Tonya Mickey. She was excellent…friendly, professional, knowledgeable and above all…very patient. Just when I thought I would be unable to purchase my Mazda CX-5, she and her team worked very hard and made it happen. I am now a proud owner of a Mazda CX-5. If you’re looking for a hassle-free, great deal on your next vehicle, I suggest you contact Passport Mazda and ask for Tonya Mickey. You will not be disappointed. Tell Tonya that Linda sent you. 🙂

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!