Used 2024 Mazda CX-50 for sale near Dunn Loring, VA

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

Other than an error code that was fixed about a month after purchase. The CX-50 has been a pleasure to drive. Very responsive and once you get used to the safety feature built into the cruise control that is fine as well. It will slow down automatically when approaching a slower moving vehicle. If you change to passing lane it will then speed up until set speed or you approach another vehicle. Gas mileage is 24 city and it seems like 28 to 30 highway. Not actually calculated that but miles oer tank increases. Love the car but for me back seats seem to sit too straight. Not sure if they can recline or not.

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

Love my new car I really love the touch screen that I have I never had one before also I love the space behind the cup holder is perfect enough for my phone…. I must admit I don’t know much about cars only the basic I brought my son when I was going to purchase this car oh and I love my black rims

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

Keeping it short and to the point… Negatives: Front wiper leaves large area on passenger side untouched. Panoramic moon roof only opens to halfway on the front section of roof. No audible alert for rear camera No remote start option on key fob - only on Mazda app. Engine heat is felt down between steering column and peddles - will check with dealership during first service as this seems more than expected. Apart from what is mentioned above, this car is great to drive and I’m happy with everything else so far at 1600 miles

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

Mike was very helpful and knowledgeable with the car we were interested in. Glad you we’re the one to help us in finding the car we’re looking for

I was looking for a cargo van for a while, and I decided to come here. I had Eduardo as my salesman, and he really helped me to understand and know the car I was getting.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

The service tech was great. My concern is that the message did a recall is still visible when I start my vehicle. I called and talked to my tech and she said that when they do the paperwork it will go away. It has not gone away. It is annoying

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

Jon was great in helping us get our vehicle back on the road again. Ourisman Ford of Manassas service department is outstanding! My car broke down on the weekend and when I called the Ford dealership near my house (Koons Ford of Woodbridge) they told me they could not get to it until mid-November (I called on 10 October). My transmission would not let the car drive and had a code on my Ford Pass that said there was a sensor problem which I told them. I told them I was going to call other Ford Dealerships and the Koons Ford service tech told me go ahead because all dealerships have a shortage of mechanics, and no one will be able to get me in sooner. I called Ourisman Ford of Manassas service department and talked to Jon who told me to bring it there. I had it towed to them and Ourisman Ford of Manassas service department had it fix the next day! Outstanding service! I have been a loyal customer to Koons Ford of Woodbridge for over 10 years and bought and had my cars serviced there (bought 7 vehicles over the 10 years). When that dealership was Cowles, it was great, but since Koons took over it went downhill. I have found a new dealership in Ourisman Ford of Manassas. This dealership is over 15 miles from my house versus 4 miles to Koons but when it comes to customer service Ourisman Ford of Manassas is tops!

Deborah is super friendly and patient. She understood our needs and explained us everything in detail. She also worked with her supervisor Tori to make sure our needs are met. The experience was personal and we are happy with that.

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

I like the fact that I can get a loaner car when my car has too much work to finish in a day. I like the fact that now we can see a video of the problem before the work is done. I have not had any problems with the car breaking down and I think that is because the mechanics are conscientious in looking out for future problems.

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.