New and used 2025 Mazda CX-50 2.5 S Preferred Package for sale near South Kensington, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

Mike Kampanos was such a pleasure to go through the car buying experience with . i’ve been shopping around for a solid used car but couldn’t decide on one that suited me . he’s super knowledgeable & informative about used cars & helped me narrow down to a couple solid ones . highly recommend him to everyone !!

My tenth Mazda since 2010. Good looking vehicle, interior is well done. My only issue is road noise from the tires. It is a Turbo Premium Plus but louder than my 2019 CX9 GT. Not much wind noise or any other noise but just the tires.

I bought my 2021 CX-5 Touring in NOV/2020 from Mark Bowers. Exceptional experience, very hospitable and listened to my requests and concerns. May 6, 2021 was my first oil change and that was an awesome experience! Thanks Passport Mazda Temple Hills, the whole staff is friendly and welcoming!!!

I had 2018 cx-5 for 6 years and traded for 2025 cx-50 last October it has 6800 miles on it now here’s my opinion on both vehicles CX-5 has more mature feeling when you drive it Feels heavier and quieter and eat more gas also little bit of old technology than cx-50 CX-50 has good gas mileage, little more power, lighter feel than cx-5,newer technology and better seats than cx-5 Also when you drive on highway it’s more comfortable for steer feeling than cx-5 So it’s your preference of what kind of drive feels do you like Both vehicles have a good reliability

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

as most midsize SUV's it is not comfortable for long trips. it is somewhat tight inside. Good gas milage. There are tons of electronics. we are older, not real tech savy. we had to go back for a second training session, since the first person did not do a very good job.

Joeanna was very accommodating, friendly and helpful with my purchase of a Mazda3. No pressure from sales or finance, just clear explanations and an efficient transaction. Exactly what we hoped the car buying experience would be.

The additional 6” in width makes the CX-50 do much more spacious than my two previously owned CX-5s. Cornering is much more stable. The turbo 4cylinder engine has the get up and go necessary for highway merges or passing left lane, driving to grandma’s house on Sunday Afternoon hogs! After owning my vehicle for just two weeks, there are only three negatives to date: 1. Poor explanations/directions in owner’s manual. 2. Poor gas mileage both HWY/City 3. No Manual Transmission option.

Fitzmall of Annapolis offered excellent value with my recent purchase. Very open and honest regarding the quality of the vehicles available. The options available on the sales lot are exceptional. Above all else was the support of our sales consultant James. If you need a vehicle I am confident James will help you find a vehicle for your needs.

I want to preface this by saying I did not end up actually purchasing a car just yet but did want to come on here and say the sales staff I worked with (Daniel the Salesman and John the Sales Manager) were incredible to work with. Very knowledgeable and not pushy at all. Told them at the beginning I wasnt looking to buy that day and never once did I feel pressured. Got all the information I asked for in a timely manner, was able to answer every question I had immediately. If I do end up going with a Mazda they have definitely earned my business.

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

Mike Hamilton was extremely helpful. Would recommend him to all of my friends. Loved the information and the space to make a decision without permission

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

Richard Wade was an excellent salesman! Even though I told him I was not sure that I was ready to buy a car, he patiently explained the car’s features and answered all of my questions without making me feel pressured. He noticed a scratch that I had not seen, and had it repaired. When we were going through the settings, he made sure that I knew which ones were most important for me and set them up. Richard knows the car and how to make sure the car is right for the customer! Great experience!

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

Everyone was very responsive 24/7 and that is imperative to me. Joeanna very personal and not too pushy which is what I needed. Thank you

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.