Used Mazda CX-9 Touring for sale near Franklin Farm, VA

I have had many issues with my car since I bought it, but Jose, a great guy is always there to help. Recently, my transmission was failing. Even though I was worried about paying a lot of money, Jose helped through the process by making sure that my extended warranty takes care of the repair. He is a wonderful person who always make sure that his customers get all the information necessary and they leave with a happy face. In addition, the whole team is amazing. Everyone is warm towards all customers and they do not hesitate to interact with anyone that walks in the service center. I truly love the hard work and the teamwork.

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

I don’t usually write reviews specially about car dealerships but I was in the market for a car and I went to these guys and I was absolutely impressed with the way they handled our transaction from beginning to end and I will definitely be going back to Them for my next purchase

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

My first 2021 Mazda CX-9 GT. One of the best 3 row suv out there. Very smooth and comfortable. Worth every buck. Would buy another when the time comes. Can’t wait for the next generation to come out!

I called asking about Honda and I spoke with Arman and he was great to work with.

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

I went in to urgently buy a car because mine had broke down. All the staff that i worked with were able to help me in a timely manner and stay within my budget.

Its all I wanted couldn't ask for a better car our sales person very knowledgeable as well as professional not to mention personable thank you again Debi

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Thanks to manager Artem for helping me choose my first Volkswagen jet. The machine is great for everyday use. I am very pleased with the quality and service.

We love our new Mazda and have had a great experience with it! Highly recommend. Great for families and singles alike. Everything we need: runs great, stores a lot, enjoyable to drive!

J-J is very kind and helpful, really appreciate his service they are very good and kindly service for us we really like him services

We ended up buying our CX-9 once we finished the end of our lease since we have enjoyed the car so much. Currently, our mileage is around 50K miles & we've only had 2 issues so far: check engine light would not go off (emission's issue) and a GPS issue. Our GPS could never locate our car and would show us miles away. The dealer was able to fix both issues. We love the way how solid the car feels on the road and the inside/outside look of the car. Perfect for a family of 4-5 since the 3rd row is tight.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

Car is perfect size for me, transport grandchildren and they all love it. Has plenty of room and I like the captain chairs in the second row.

Straightforward guys. What you see is what you get. You have all the time in the world to check and decide. There is a zillion cars good and bad. They sell used cars at affordable prices. Issued my tags while treating me to a coffee. An extra guarantee is provided for a fee. Bought a car, and a friend that I recommended got one too.

This car is great for a family, vacations or for hauling things. Looks super sporty but provides so much room as well. Honestly, best value for the money ever.

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

I recently purchased a 2023 Toyota Camry XLE from CARPALACE, and I couldn't be happier with the experience. The entire process was smooth and professional from start to finish. The team was knowledgeable, respectful, and genuinely helpful—no pressure, just great service. The car was in excellent condition, exactly as advertised, and the pricing was fair. I highly recommend CARPALACE to anyone looking for a reliable vehicle and a dealership that truly cares about customer satisfaction. I’ll definitely be coming back for my next car!

Short and long commutes are a breeze with this car, still doesn’t burn a drop of oil between 5000 mile changes, don’t have the heart to trade it in!

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.