Used Mazda CX-9 for sale near Kenilworth, IL

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Yash was an excellent helper. He helped me throughout the whole time I was there and showed me the best options. I totally recommend this place.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Professionals! We are happy with the experience. Team explained to us everything, answered all questions that we had. We didn’t feel pushed. We love our Mazda!

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.

Today I purchased a new Volkswagen Tiguan from this store. I had a pretty good idea of what I wanted, previously having done a ton of my own research. From there I worked with Avery and Sandi who were both knowledgeable and thoroughly answered all my questions. They were patient with my indecision, showing me 3 different trims of the same model to make sure I was entirely happy with my choice, and even helped me figure out how to save the most with financing. The Finance Manager, Jason, was great as well. I feel like he got through the paperwork in record time! All employees I came into contact with were amazing! Very friendly and good conversationalists. I felt like I knew them and they made me super comfortable. I have to say, I actually enjoyed their company and was mostly chatting and laughing, I never felt pressured and didn't feel at all like I wasted a day buying a car. This is coming from someone who does NOT trust salesmen the majority of the time (sorry) and DREADS things like this. This place is fantastic! ⭐️⭐️⭐️⭐️⭐️ I will continue to recommend this store to anyone looking for a trustworthy place to car shop. Thanks for everything, guys!

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

Answered my questions, kept me informed and was very knowledgeable about my questions regarding the service to be performed on my Highlander. My SUV was ready when I was told it would be.

fully satisfied with my ourchase; the product performs as expected, is reliable, and worth the money - my only complaint is that the seats need better cushoning, after 1.5 hours of driving you van start to feel it on your tail bone.

Great place to buy a vehicle from, made me and my family feel very welcome and made the whole car buying process experience so much more easier than any other car dealership I have been to. I would definitely recommend purchasing a car here, great and honest people here doing what they can for the people

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

Great people and great cars! Pleasure to drive my new M3H purchased from Eric Fragassi & Anthony (manager). Highly recommend. Thanks guys

No problems. This is the second Mazda 9, I have owed. It's been a pleasure to own and drive. Never had one single problem and would buy again.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

Great experience, friendly and courteous staff, no surprises. Andrew was a pleasure to work with.

I had a great experience. Leo Sanders the sales consultant who dealt with me, was courteous and very helpful.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

I bought a 2012 CX-9 AWD Grand touring model in 2016 with 59k miles on the odometer. We now have 178K miles on the odometer and we still love the car. It has been rock solid. In 7 years and now with 178k on the odo, the only maintenance has been an alternator and a radiator. Of course oil changes/brakes/battery as any car would need. The leather heated seats still look new and work great. It's very roomy... with all seats down we can fit a twin mattress in the back. I have towed a popup camper several times a year and it tows it like it's not there (about 2000lbs). The awd goes through snow easily, but I doubt if it is hardly ever engaging and would probably have been fine with FWD only. We plan on driving the CX-9 until it has at least 250k on the odo, which should take about 4 more years. As others have stated, the mpg is a little low for this class of vehicle. We get around 17.5 mpg mostly until we get out on the highway, where we can get 22-23mpg.

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

Was able to negotiate quickly and easily to get a great deal on my new car! Everyone there was helpful and friendly - would definitely recommend this dealership to others!