Used Mazda CX-9 for sale near Lombard, IL under $650,000

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

We love our new Mazda and have had a great experience with it! Highly recommend. Great for families and singles alike. Everything we need: runs great, stores a lot, enjoyable to drive!

My wife and I are very happy with the service we always receive from Napleton's Schaumburg Subaru. Today , we just had our car washed.

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

Great team from service to parts to sales can’t say enough good words about everyone

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

I bought a 2012 CX-9 AWD Grand touring model in 2016 with 59k miles on the odometer. We now have 178K miles on the odometer and we still love the car. It has been rock solid. In 7 years and now with 178k on the odo, the only maintenance has been an alternator and a radiator. Of course oil changes/brakes/battery as any car would need. The leather heated seats still look new and work great. It's very roomy... with all seats down we can fit a twin mattress in the back. I have towed a popup camper several times a year and it tows it like it's not there (about 2000lbs). The awd goes through snow easily, but I doubt if it is hardly ever engaging and would probably have been fine with FWD only. We plan on driving the CX-9 until it has at least 250k on the odo, which should take about 4 more years. As others have stated, the mpg is a little low for this class of vehicle. We get around 17.5 mpg mostly until we get out on the highway, where we can get 22-23mpg.

Great service and easy to work with. In and out quickly and they had a great selection of imports.

Este carro es exactamente lo que estaba buscando, muy bonito y cómodo, me encantó que tiene tres líneas de asiento para toda la familia,lo recomiendo perfectamente,

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

I had a good car buying experience with Chase. He explained everything clearly and we were able to negotiate a good price. The process moved along nicely and I left with a new car! He continues to be helpful with questions that arise.

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A capable family transporter and a blast to drive. Seats seven but drives like a much smaller Mazda sports car. This is our fourth Mazda and by far our favorite.