New and used 2025 Mazda Mazda3 hatchbacks for sale near North Aurora, IL

Salesman (Rigo) was excellent in providing outstanding customer service. Bought a 2025 CX90 PHEV was patient and took a lot of time helping us understand all the new technology that today’s new cars have. I’ve gone back to ask question and was more than provide all the help I need! The entire process was easy, although signing paper work takes more time than I remember. I would gladly recommended Napleton Mazda of Schaumburg if you are in the market for a new Mazda.

My sales person was Myles Hasty and it was great got the car I wanted and quick service

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Castle Mazda was very friendly and approachable in my personal interaction. Big improvement from when it was formerly Pugi.

Leo was a big help with making our purchase a great experience. Answered every question we had.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

Great service, very kind and helpful. Great experience! I recommend castle for service to everyone

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

Great customer service. Kept us up to date as the repairs were being done and timing when we could expect the return of our car. We even got a video showing what was wrong with the car. Their appointment schedule was full but they were able to work us into their schedule.

Everything went super smoothly, didn’t mark up the car and make us feel like we needed to buy the car. We felt comfortable and would definitely recommend. The fact that they weren’t pushy and respected us was great! Especially for first time new car buyers.

It was great friendly staff and George was great . It was a great experience and I love how fast they the worked. I would and have recommended this dealership to a few of my friends. And they brought cars also🎉🎉

Always professional, always timely, always well cared for, always a pleasure. This is the only place I will allow my car to be serviced. Thank you!

Great service Steve took care of my suv .Great job would always go back again

Great experience, friendly and courteous staff, no surprises. Andrew was a pleasure to work with.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

No pressure helpful sales person willing to show what ever want to look at and answer all questions

I shopped here for a used Mazda3. The person I scheduled the appointment with was not available when I arrived. I was given a new sales associate. We test drove the car together. We discussed pricing. I was fully expecting them to tack on a bunch of useless add-ons that were non-negotiable. Instead, he added a few optional add-ons and a small fee for reconditioning the car. I thought the fee was reasonable. It was simple to remove the optional add-ons. I was shocked by the experience. It went really well. The manager was really nice. Unfortunately we were still a bit apart on the price so I left to sleep on it. I was pleasantly surprised by their behavior. Maybe there is hope that dealerships can be straightforward and professional. I recommend these guys even though I didn't buy from them in the end.

Fantastic experience with service team member Harley. She helped me with a windshield replacement that I didn't even know was covered by the warranty. Other Dealerships would not have done research to cover it. Appreciate your help Harley!!