Used Mazda cars for sale near Heritage Hills, NY

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

It was pure coincidence that while being in NY/CT/NJ for a month that I happened across Acura of Ramsey and a car I was interested in. I sent an inquiry on a Saturday and Elbio D’Onofrio replied (called me) shortly thereafter. After exchanging some pleasantries, I then asked to speak with the amiable General Sales Manager Justin Agamie. Justin promptly called me and we set up an appointment to meet the following Monday. A handshake and one hour later…BAM…I bought the car I was interested in. Yes, it’s that easy when dealing with professional, proficient and personable people like this!

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

Staff is always courteous and service was excellent. Phil and the mechanics took care of everything and I was out in under 2hours. Thank you!

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

I recently purchased a car, and I couldn't be happier with the experience! From the moment I walked in, I was greeted with friendly and helpful staff who were eager to assist me. My salesperson, Luis, was knowledgeable, patient, and truly listened to my needs. They helped me find the perfect car within my budget.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

I went for a service appt. Chris, service advisor, and Khadeen, service tech. I apologize if I misspelled an employee's name(s) were amazing.

I purchased a 2022 Mazda 3 Select from Cochran Mazda in Wexford, PA. The sales lead Ben Schuster was awesome to deal with and really knew the product. The car is amazing, a step up in quality over the German made 2015 car I was driving: more power, better mpg, better fits, the best modern tech, and all the comforts.

Amazing service team, tech kept vehicle clean and service Consultant kept me up to date on my needed services and repair, pricing is affordable and fair

This is my first CX-5. I love it. Previously I drove a mazda tribute which was a 6 cylinder. I was reluctant to purchase a smaller vehicle with a smaller engine, but I’ve been pleased. My only negative comment is regarding the leg room in the back seat. It’s not great but workable for most average size adults.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

I worked with Rose Ruiz and a finance guy that I don’t know the name of the team overall was very courteous, responsive and helpful and create an environment where all my questions were answered, and they are more than accommodating to my schedule,. I felt that they didn’t put any pressure on me to do things differently than I wanted to and followed through on everything that they said that they would do it definitely doesn’t feel like a luxury experience, but it feels like one that’s built with hard-working and confident people at the center, trying to do their best in each instance

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

What a great experience, Salesman was Anil and he was GREAT ! Whole atmosphere was very relaxing and everyone was nothing but nice

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

Ray Valerio delivered excellent service and followed through with his promises about securing a great car for us!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

It was the best experience I've ever had buying a new car! No stress the manager even sat down and talk to me. Not only about the new car. Just being interested in me made me feel important. They made me feel like I was buying a very expensive car. Also I love my new car...

My wife and I drove on the lot of Rt 9 Mazda and started looking at the inventory of the Mazda CX-5's, our car of interest. Very shortly, we were greeted by Dan Santiago. He was not only very friendly, but very knowledgeable as well. His dealership had an excellent inventory selection, and we found the exact car we researched. We were prepared to go "shopping", but that wasn't necessary, as Dan and his crew made our car-buying a pleasure. They gave us a fair price for our trade, which we had researched, and the monthly lease payment was among the most competitive we saw advertised. The CX-5 is a terrific car. I would highly recommend the car and the dealership.

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

Just got a new 2025 cx5 preffered and Stephen Hasher my salesman was outstanding. No pressure and helped me with my decision. John the service manager,Kasey at finance,Micheal S.and Rich Barry the general manager exceeded my expectations. At 73 years old I realize everyone's needs and experience in the car buying process is totally different but do yourself a favor and give this dealership(palasades maxda) a chance before you sign anywhere else and I'm sure you'll thank them and they will definitely impress you as I was. Just great people doing a great job!!! 👍 Tony N.

Update: After a bumpy start, Mike Smith, the General Sales Manager went above and beyond to fix some problems I encountered. I'm very grateful to him for how he handled the situation. He made it very clear that he would take care of the issues that happened and make necessary changes. I have to give credit where credit is due. All issues have been resolved and Route 9 Mazda even went a little further to insure customer support.

Drives very smoothly. Very good acceleration. Quick maneuverability. Good on gas mileage. Comfortable interior, but front seats could be slightly wider. Audio system is very good. The "hands free" setup is good but could be improved, as it does require a hand to use and can be mildly distracting until one gets used to using it.

Jim Ferrara the service director is the best person in that department. He is an asset to service! He has all the knowledge you would want and more. Jim has been there for years and been nothing but helpful, courteous and knowledgable never tries to sell you something that is not needed. Jim also did a great job explaining everything on our new car along with Marcus the parts manager and answered all questions during the new car orientation. Sales department could be better when it comes to pricing for a brand new car. However everyone is courteous and helpful. The general manager Dave Girolamo very nice, willing to work with you always available to chat. Also very knowledgeable on sales to products. Curry does take good care of you.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

PAULO AND ARMIN WERE GREAT, JEFFERSON MADE SURE WE UNDERSTAND ALL THE FEATURES and got us a great deal

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.