Used Mercedes-Benz C-Class for sale near Bartlett, IL

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service. Walter, salesperson, easy to work with.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Valerie is a pleasure to work with. she?s very helpful and very attentive to our needs. She takes a complete look at our auto needs and never oversells services that we don?t need.

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

I am a 60 year old person and I have bought many cars from many dealerships . Buying a car from dealerships have been very stressful and unplesent. Then I stumbled upon Autohaus on Edens . It was an unbelievably pleasant and friendly experience. Just bought a car from Autohause and I will never use another dealership for service or purchasing another car other than Autohause on Edens. Every one in that Dealership is amazing. Call Bobby, if you are in the market for car. He is the best.

Great car buying experience with Jacob Gonzalez and his sales manager George Stratikis. I would recommend any in the market for an Acura to visit McGrath

Came in with a PDC malfunction. I was so worried about driving my vehicle out of town. Jacob made It looks so easy. He put me in a loaner and fixed my car the same day.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Very professional and pleasant people I dealt with in my purchase and service work of my vehicle. Would not hesitate to buy another vehicle or have them perform service work.

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

Very professional and knowledgeable. I enjoyed our negotiations which were fair to both of us. Philip Asiedo was very knowledgeable and courteous. And followed up with me the day after my purchase.

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

Very nice place .all people recommend Taras Terry very best dealer.great job for me.i like the dealer

I love driving this car!! It handles and performs amazing. The interior is beautiful and the sound system is excellent. I get excited every time I drive.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

Had a great experience buying a Toyota Camry. They were very helpful and it was a positive experience.

Comfortable vehicle. Gas mileage is good and I use premium. No major issues thus far and anything that has happened like battery was covered under warranty.

great selection of cars... Adam has great knowledge. very happy with my tesla. i would buy from them again

The confort and luxury speaks for it self. Nice and confortable ride. The car has the speed that I need. I’m in love gain !!!

I worked with Tarik to get my 2024 Alfa Romeo Stelvio and it was a really great experience. He was extremely patient through the sales process and took me through all my options and helped me find the best way to get what I wanted. I would certainly recommend using Tarik and the rest of the team at Glenview to purchase another car in the future and recommend them to anyone who's in the market!