Used Mercedes-Benz C-Class for sale near Pelican Bay, TX

I had an outstanding experience working with your Ray Charles. From the moment I walked in he greeted me warmly and took the time to really understand what I was looking for. He was extremely knowledgeable about the products and explained every detail in a way that was easy to understand. What impressed me most was his patience and genuine care. He never rushed me or made me feel pressured but instead focus on making sure I was comfortable with my decision.

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

The whole process was smooth. The sales person that assisted me was exceptional and I found the whole experience wonderful. I would definitely recommend the dealership

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Saw a 2023 CPO Benz online and I texted to find out if it was still available. I received a reply stating that the car was available, but they also sent me all the documents related to service, vehicle warranty, carfax, etc. I made an appointment, arrived at the dealership hopeful for a good experience. I had a GREAT experience. Ken Erwin was an awesome salesperson! I will definitely refer people to him and buy my next Benz from Ken and Park Place.

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

They had exactly what I was looking for and the sales person was the most knowledgeable person we talked to after a day of car shopping. He knew the answer to all our questions and was very considerate and respectful. We arrived when another customer was already there. He came and let us know that he was going to finish with the other customers and then he would be right with us. When the other customers took a little while he came back to check on us and offered us water. He was considerate of the customer who he had been working with as well as us. That means a lot in business! He showed us all the cars we wanted to see and let us drive the one I picked. He was very clear and upfront about what had already been taken care of and what was as is. It was a great experience and I have had several people ask about where I got my car. I am proud to tell them about Pugville Auto Works. I would highly recommend them to everyone!

Shawn & Dave is an amazing car salesman they were very patient with me and help me very nice i give both of them 5stars each

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

Thank you very much. They were supportive and respectful. My salesperson, a wonderful young man named Eduardo, helped me through the process of buying my first car very well.

2013 C350 RWD, AMG Performance and Handling package. 108,000 miles. Bought this car in '16 with 40,000 Miles. It continues to serve me well. The one major problem has been an anti-theft ignition switch that only the dealer can fix. Cost 2k to fix. This is the only repaired I've needed. I have had all scheduled maintenance done, Runs quite well, and still has great performance. Handling is the best.

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

I went on truecars.com where I got my car from salesman Mike in Arlington, VA. He went above and beyond in his service and helping me get this car and I am very satisfied and really like the car. It was in excellent condition and I would definitely recommend it.

I highly recommend Beatriz, an excellent salesperson, attentive, she cares about providing you with the best service, and I hope she reads this (Mariluz used vehicle Navigator 2020). I also hope to return in the future because they made me feel very good, and I plan to buy a vehicle in the future, and it 👍👍👍

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.