Used Mercedes-Benz E-Class E 350 for sale near Paloma Creek, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

The confidence you feel driving a Mercedes’ is unmatched, unfortunately there are few discrepancies ..The seats are too confining, you can’t squirm or move in any direction. I think these movements are necessary for long term driving.A lot of the options the car has are complicated to use and some even unnecessary. As for the handling, braking, response time is excellent! my sixth Mercedes, but it’s my first new One!! The overall experience thus far has been Great !! Bravo Mercedes!

I like the atencion and the staff súper professional, very good service. No much time to wait, and I loved the waiting place. 100% I recommend.

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

First time buying a car online. The most awesome experience ever. Salesman, Adrian was very responsive to texts and phone calls. He went out of his way to make sure I had no worries. He even dealt with a couple of "psycho moments"....lol Great personality for sure! Even responded to text on his days off! (Sorry Adrian) The car is beautiful and looks brand new!

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Easy ?. Deal was done with Sales Mgr the day before . We got to the dealership at 9:00 and left at noon with our new GLA 250?.. our 6th Mercedes

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

The sales staff responded immediately, professionally and politely. My questions were answered in a timely manner.

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Jorge, from Audi Plano’s service team, was amazing! He’s went above and beyond to ensure I had the best service experience possible. He truly over delivered! Thanks Jorge!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Perfect and awesome dealership. I purchased 2016 buck Encore few weeks ago run and drives perfectly but we do have to recognize that we buy a used car not brand new coverall this is my favorite place for shopping a new car. Thank you

I mistakenly sold my 2012 E350 in 2023 thinking I should upgrade to an SUV. I regretted selling the wagon, though the 2020 MB GLB was a very nice vehicle. So I found a 2011 E350 wagon and couldn't been happier. Maintenance is key, yes. But the leather (not MBTex) wears very well, and the exterior is flawless.

The team was super attentive and really took the time to understand what I needed. No pressure, helpful guidance, smooth process. Highly recommend!

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

This is an excelent dealership. The Buying expserience was great and I have been treated very well. Everyone that I came in contact with said hello and wanted to know if they could help in any way. If your looking for a Jeep or Dodge I recommend that you give them a try.

Owned for a month so far. Aside from a slight rattle occasionally in the passenger door everything is great. Still on the 1000 mile engine break-in but it is very quick. Gas mileage is running about 20 MPG in town and 29 on the highway. Very comfortable and feels very much like a luxury car. Traded in a 2016 Audi A6 which was also a very good car. The E450 just feels more luxurious and quicker. Slightly better steering feel as well.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

These cars are very very reliable, the engine gives the driver of power over and stability over most other cars, the car is very quiet considering the 300 eye popping, seat of the pants performance, the E class makes you feel like a spell person, and you would be if you bought one today.

I had an excellent time buying my Lexus RX350. Ross anticipated my decision to purchase the vehicle when I visited. He provided helpful advice on how to handle my current car. Throughout the week, he maintained communication with me, addressing any queries I had. Ross efficiently handled all the paperwork, even taking care of the car registration process for me. The dealership is top-notch - professional, with a great inventory, and a welcoming atmosphere. A truly outstanding company to do business with, earning an A+ rating in my book

My 4th Mercedes-Benz. I have had a GLK, C CLASS and two E Class’s. I currently have an E Class. AWESOME! High levels of refinement, lots of equipment, comfortable, and drives very well. Before you buy a new cheaper car I would definitely look at a used Mercedes-Benz. It may be worth your time.

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍