Used Mercedes-Benz E-Class E 350 4MATIC for sale near Franklin Park, IL

Good guys to do business with.. they helped with the selection & finding the car we were looking for. Especially Christopher Roberts & Joe worked hard to make our experience enjoyable

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.

I love my car not only is it fast but it's conterable and stylish and dependable iv never had a car like this one before

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

Brought my one year old car in for annual service on New Year's Eve. It's a great time as it's not so crowded. The service advisor, Juan Vargas, was great, knowledgeable, polite and friendly. I will make a note to return to him.

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Was looking to purchase a specific vehicle from this dealership. The one I wanted had a pending sale. The sale was not finalized and the salesman I was working with called me inmediately to inform me. I think everything went pretty fast once at the dealership.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

Have treats and drinks available especially during Christmas! Very friendly otherwise and helpful! They made sure the used vehicle was cleaned very good! Looked brand new the motor too!

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.

Salesperson Seth Greene was very patient and understood our objectives. Physical dealership itself was very clean and portrayed the proper image for a Genesis vehicle in my estimation. Had an issue days after purchase and was promptly taken care of by the service manager Ken and Seth. All things considered the experience was good and Seth has provided good follow up and teachings of the vehicle after the purchase.

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

Owned for a month so far. Aside from a slight rattle occasionally in the passenger door everything is great. Still on the 1000 mile engine break-in but it is very quick. Gas mileage is running about 20 MPG in town and 29 on the highway. Very comfortable and feels very much like a luxury car. Traded in a 2016 Audi A6 which was also a very good car. The E450 just feels more luxurious and quicker. Slightly better steering feel as well.

Easy in and out nice waiting room kept updating car pr0gress while waiting for car

The car rides great and looks good. I like the lines and response of the car. Nice color and the features are excellent. I recommend this dealership and car to everyone.

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

Out of all the dealerships I’ve been to, this place literally took out the time to help me find exactly what I needed financially and reliable. Great attitude, amazing energy, and extremely helpful.

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

Dominic was great. Explained everything to me about the car and kept me updated.?His customer service was above what I expected. He took care of everything and had car shipped from Illinois to Texas. Just a pleasant experience. Need more salesman like him. Great service and great personality a true professional

My 4th Mercedes-Benz. I have had a GLK, C CLASS and two E Class’s. I currently have an E Class. AWESOME! High levels of refinement, lots of equipment, comfortable, and drives very well. Before you buy a new cheaper car I would definitely look at a used Mercedes-Benz. It may be worth your time.