Used Mercedes-Benz E-Class for sale near Bloomfield Hills, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

This car has so many safety features it’s a comfortable ride with a stylish look and gets lots of looks. I’m thrilled with it. The ambient lighting is so cool. I would highly recommend this car to anyone who wants to be safe. Cynthia H

routine B service was performed with good satisfaction. No problems but in at 8:45 and out at 3:45. That was too long far a short service. Still I was very pleased especially without the usual call saying we found something else to fix.

Loved my experience. Loved being updated on my car, the video was awesome. The waiting room was well stocked

I have a 2018 E400 Cabriolet. It is a great car. We use this car for the summer and for driving vacations. Mileage is very good,30mpg on the highway. Can not stress the comfort enough great road car, smooth ride, quiet, great handling, and cornering. Very nice styling and beautiful interior great sound system, heads up display, virtual dash is customizable with many options. A real pleasure to own and drive. a pleasure to drive.

When I'm ready to buy, I look forward to working with them. God Bless ⛪

I have owned my 2017 E 300 for 5 years. It has been the finest car I have ever own. It is enjoyable to drive. It's a baby S class. I searched and purchased the 2017 e300 with P3 package. The lane keeping assist is the most advance in 2017. The engine is a 4 cylinder but it handles like a V-6. This car is leader for luxury, driving and durability.

Great buying experience. We live just over an hour away and received an excellent and honest phone description of the vehicle we were considering. All of the staff including the owner and his wife are very courteous and our salesman Mike was waiting for us when we arrived. We decided to buy the vehicle during the test drive and called Mike to negotiate an out the door price. We continued our test drive and drove 20 minutes to a branch office of our bank to get a check. I called Mike from the bank with the rest of the details and all of the paperwork was ready by the time we got back. Couldn't be happier with the experience.

These cars are very very reliable, the engine gives the driver of power over and stability over most other cars, the car is very quiet considering the 300 eye popping, seat of the pants performance, the E class makes you feel like a spell person, and you would be if you bought one today.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

Get this Car with the 12.3" Screens in the Dash and you'll never regret it. Plus, get the premium 2 package! You will love it!

I went to Auto Empire Collection looking to buy another car. There I was greeted by everyone. Great experience and wonderful consumer service. Thanks to John and Mike.

Traded in my 2011 Mercedes convertible for a used E400 2018 sedan. With 45,000 miles. It is loaded with every safety option available and a host of other options including the $5400 upgraded stereo with a subwoofer in the trunk, massage seats, heated front and rear seats with front heated arm rests, heated steering and front cooled seats and more and run flat tires. I’ve driven the car for two months and my only complaint is the speed control remembers your last speed even if you turn off the speed control, ( only forgets when you shut the car off). If you accidentally hit the speed control shaft in a parking lot the car launch’s ahead scaring you half to death before you slam on the brakes. Beside this anonymity, I love this car. It’s fast and can adjust exactly how it drives. Economy, comfort and sport, it’s like owning three different cars. In sport, the steering wheel tightens up and it sits in a lower gear for rapid gas pedal response and flys around corners with planted ease. With the 4 MATIC it drives in the rain as if there is no rain. It also came with the self adjusting shocks so it eats up large dips in the road. The radio is amazing but I would not put it in a new one. The adaptive suspension is with every penny. I love the cooled seats and now I’m spoiled. Overall for the price I paid as a used certified MBenz, with safety features, an older driver , or any driver, needs it’s a bargain. I smile every mile. Also auto drive is great but takes some getting used to. At first I lightly held the wheel now I hold the wheel tighter. It helps you feel like your driving and it’s helping. I

Todd Schiftar was more than a regular salesman, he was helpful,patient, and kind which is hard to come by in today’s world. He kept his word and got me in the exact car I wanted. 100% recommend anyone to go see him at George’s.

If the vehicle is all that the sales person and my research indicated that it is, then the vehicle should last me a decade if I adhere to regular service intervals and repairs or replacements. I plan to drive it until the wheels fall of so I hope it stays humming and running for at least the next 10 years.

This is the third auto that we have purchased from this dealer. Always a pleasant experience dealing with Keith Dalgliesh?

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

We only go to Serra because of Bernard. He is the best! We will continue doing business with Bernard and Serra

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

Absolutely a delightful to drive, superb quality interior and excellent drive! I am very pleased with my 2016 Mercedes Benz E350 4Matic! Great info center!

The staff was excellent. I called earlier in the day, and without an appointment my vehicle was taken and serviced.

Apparently I am not computer literate. This is my fourth and final attempt to write a review for the absolute best Mercedes dealership ever! I have had, I believe, seven Mercedes, only deviating once as I was enamored with a San Remo green convertible elsewhere. Six months later I returned to Mercedes where Deb found a lovely black GLC 300 for me, Norma and Manny aided in my lack of computer skills with the technical side of the vehicle and dear Sam watched my beloved Kingston when I did the paperwork. Service solved a software issue in a timely fashion even vacuuming my car per my request. Greg in Service was inundated with phone calls and kindly took the time to tie my shoe, again upon my request, as I was holding my multipoo. Lee Ghesquiere, his sons, Taylor and Chase are all a tribute to their late father and grandfather who has always helped me in the past and would be so proud of the legacy he founded. Thanks to all! Ruth Grimaldi Birmingham, Michigan

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

Plamen Dimitrov could not make leasing a vehicle any easier. In less than 24 hours our new Mercedes was sitting in our driveway. All it took was a few text messages and a couple of emails exchanged. Extremely easy, simple, stress free!! This is our sixth Mercedes and each time it gets easier. Thank you Plamen!!

My service this visit went as expected, everything was quoted correctly and I had no follow up questions. Thank you for doing a great job Andrew!

Owned for a month so far. Aside from a slight rattle occasionally in the passenger door everything is great. Still on the 1000 mile engine break-in but it is very quick. Gas mileage is running about 20 MPG in town and 29 on the highway. Very comfortable and feels very much like a luxury car. Traded in a 2016 Audi A6 which was also a very good car. The E450 just feels more luxurious and quicker. Slightly better steering feel as well.

Great service at Mercedes of Novi Everyone was very helpful and great attitude Would recommend this dealership to anyone. Service area was clean and comfortable

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!