Used Mercedes-Benz EQS 450 for sale near Dublin, CA

My service advisor, Steve, is great. Very knowledgeable and friendly. Helpful. Facility?s remodeling is currently underway therefore it?s a little chaotic. Once it?s completed and hopefully there?s more seatings for customers to wait.

Christian was very knowledgeable and extremely helpful, making the process go smoothly. I arrived mid-afternoon and still drove out with a new vehicle the same day.

Earlier in the summer my car was broken into and they stole the key to my lug nuts. I felt insecure after that, thinking the thieves would come back for the tires, so I went to this dealership and had them replace them. Erwin, in sales, was friendly and efficient and he changed all the lug nuts for me, right there on the spot. I didn't have to wait at all. Jose Arellano, in service was also very knowledgeable and helpful in replacing my key, which had also been lost. This was a stressful time for me, since I felt afraid my car would get broken into again but the service Jose provided helped a lot, since he kept me posted on the status of my key and also helping to get me back in the shop asap so it could be taken care of quickly. I've had a few questions regarding my C300 since then and he is always willing to help me and answer my questions. In the past, I have also gone to Mercedes of Stevens Creek and the service there was not as memorable. Great job to the Mercedes of San Jose team! Your courteous and helpful customer service is highly appreciated and will definitely keep me going to this location versus any other for all my Benz's needs.

I was very lucky to have Andrew Cortes and Amin Siddiq helped with the purchase of Eqe! They were very professional and have well care with all details! Thank you!

Mike Nazari was great, he helped us get sorted out. We were indecisive between which car to pick and he explained everything and accommodated to our needs perfectly

I?m very happy with the car and glad I decided to go electric. I wouldn?t feel as confident in my choice without the support and professionalism that I received throughout the process. Angelique provided excellent service!

Good dealer service with a lot of new cars and better price in Bay Area. Bao provides great services and gives us a lot of suggestions.

We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful process a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!

I received a quick response to my internet inquiry and two polite follow-up emails. Good customer service.