Used Mercedes-Benz GLA 250 for sale near Gurnee, IL

The service department was awesome. Lamarcus Tenny checked to make the service visit was top notch. I plan on bringing my car back in the future!

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

I hesitated to write this but the dealer asked me to review them, so here goes. I went there to possibly trade my current car for a newer one. My wife drives a Mercedes, a car I love to drive, and I used to own one as well for my own personal car. The cars are high quality, very nicely appointed, and not as expensive as you might think. Bottom line, I like Mercedes vehicles. My sales person was Autumn and she is outstanding, making for maybe the best car buying experience ever for me. Josh, her sales manager is also very good. So we made a deal on a car I wanted and I then headed to the dreaded finance manager whose job is to get financing done at terms favorable to the dealer (not you) and pressure you into buying high priced/high profit margin things you don?t need or want like Extended Warranties, paint coatings, etc. First, the sales manager told me my interest rate was one number, then the finance manager raised it half a point, hoping I wouldn?t notice. Second, I was offered a two year extended warranty that started when the mfr warranty ends next year. It was a little expensive but getting three years of mfr warranty on a used car at a reasonable price sounded like a good idea. So, I bought the extra warranty, 2 yrs extra after mfr warranty ended?or so I thought. I later discovered the car included the one year remaining on the original warranty and one more year because it was a Certified Used Mercedes, basically getting 2 yrs included for free. What I was sold was ?one yr left on original warranty? and two extra years for $2000. What I really got was two years already included with the car, and one extra year at a high price?a total misrepresentation of the offered terms. I am over 70 yrs old and have bought many new and used cars over the years, and I know the Finance Manager position is almost always the one high pressure, sort of shady part of an otherwise high integrity auto sales operation. It?s no different here. But with that said, they do sell great cars and have top notch sales people. My advice when it comes to signing the contracts and finalizing the financing is to do those two things only with the finance manager, then get the heck out of there.

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

My experience was great! My customer service reps was very helpful she was the only person working that day helping all the customers. She noticed a cracked part in my car and it was fixed that day. She answered all questions we had.

I must say when I first purchased the vehicle it handled very smoothly now when I took it to get the smoke smell out it drive like the new parts were taken out so I have to take it back to the dealership and get another car and have it inspected. Which I love Carvana I’m going to get my car from them because I had a larger suv and it’s been great on gas and insurance as well.

Thank you very much for responding so quickly, you have an excellent customer service section

Our experience was second to none! Absolute first class treatment from Ira & Daniel. Both went above & beyond to make the experience A1. This is my 4th experience here at Cutler Bay & will always be a customer!!

I came from Columbia SC to look at a Jeep Sahara I saw online. Greg greeted us at the door and got us into a test drive and then purchasing the vehicle without any issues. He was friendly, efficient, and made my car buying experience a breeze. I would recommend ALM Marietta to friends and family, and ask for Greg!!!

The entire staff at Mercedes of Annapolis deserve a 5 star rating. Casey Duffy is without a doubt.the best Mercedes sales person in the Washington area. Dean Cunningham, the sales manager, also helped work out the details. My wife and I have been buying Mercedes cars from this dealership for over forty years and each transaction had been superb.

I had an Amazing experience with Jorge Martinez at the dealership. I would never thought that I would drive a Mercedes but Jorge made incredible easy. We drove different cars and he was super professional and got me all the details. He help me find the right number and the finance process was a breeze. This is a Dream come true not only because I have an amazing Mercedes but the Fact that is Electric makes all the difference in the world. Highly recommend this dealer and please look for Jorge for all your needs.

Having never owned a Mercedes-Benz before, I really had no idea what to expect. I am pleased to announce that, while having only owned it for two days, I am completely in love with this little SUV. Some of the controls are a little quirky compared to the 2020 Lincoln Corsair that preceded it, but I'm learning quickly and feeling more comfortable and confident with every mile!

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

Great customer service dept.the minute you drive into garage.Everyone tries to connect with customers with kind, helpful service skills.

Carlos at the dealership was extremely helpful and made this process easy and painless. I recommend Carlos for any new or used vehicle purchase. Great experience

I rarely write reviews and for the very few times I have done so in my life time, it was always to point out a bad service. HOWEVER. I had exceptional experience purchasing my E400 Coupe with Steven David from Benzel Busch. Since getting my first license back when I was 16, I bought and sold 10 different cars and Steven by far exceeded any of the sales person I have worked in the past. He was very responsive to all of my emails and phone calls. I almost got a reply back within 5 minutes from sending an email and we had many emails back and forth as I was purchasing a vehicle out of state. He was very detailed and truthful when describing a vehicle that I was purchasing. There were few times where he reached out to me first on items normally you wouldn't expect sales person to. Thank you, Hyunbin

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy

I just bought a CPO 2024 GLE 350, beautiful car, incredible ride,performance,luxury . I didn't think i4 turbo engine was going to be this powerful . I have GLS63 amg but this car drives amazing I don't miss the GLS. It was fast easy pleasant buying experience, at the end I had a minor problem but it was resolved. After driving this amazing car I forgot about it. Silverstar is my dealer and I service all my cars here. If there is any problem at all they have a great management and take take of everything. I usually buy cpo cars, extremely well maintained and serviced vehicles. If you're looking for a best suv for money forget about X5,Q7 Cayenne or Range Rover get a GLE 350, you won't regret it. Amazing car. Don't believe me take a test drive.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

This SUV looks very cute, drives extremely well, highly maneuverable, very stable, and is easy to park anywhere. Its interior is fabulous. It remains stable in cross winds and in tight corners.

Tommy was very helpful and had prompt communication. He followed up and provided additional photos of vehicle.

This car is absolutely great. I have back problems and the seats are really comfortable. The drive is great. Best crossover I have purchased. Interior is nice too. And love the inside lighting.

Great service! Would recommend . The GLS600 is just dropping to fast for me to pull the trigger on the purchase.

The overall experience at this dealership was great, Rickcordo and team were very professional, they work hard in satisfying my needs.

We have had our GLA 250 for 9 months now and absolutely love it. Great handling and ride comfort. Big enough for hauling small pieces of furniture. It’s our first Mercedes. No wonder people buy one.

I had an absolutely exceptional experience with the service department. From the moment I walked in, I was greeted with professionalism, courtesy, and genuine hospitality. The advisors took the time to clearly explain the process, provided transparent updates, and made sure I was comfortable every step of the way. The technicians were efficient, thorough, and highly skilled, ensuring my vehicle was serviced to the highest standards. I appreciated the attention to detail and how they went above and beyond to make sure everything was handled quickly without sacrificing quality. The entire visit was seamless, stress-free, and customer-focused. It’s rare to find a team so dedicated to delivering top-notch service, trust, and reliability. I will definitely be returning for all my future service needs and highly recommend them to anyone looking for an outstanding, five-star experience.”

I ordered my Brand new GLA 250 4 M. OMG. I am very happy and very satisfied. The SUV runs very smooth the quality is very very good. When you close the door, you can feel it. Great quality everything is Great. When I'm driving wowie I feel like I'm flying in the airplane. No bumps. I am happy with my purchased. Even I waited for 6 months because of chips shortage. But worth to wait. I love my New MB. Beautiful design just like me. Super cute. Thank you MB. I'm gonna enjoy my GLA 250 4 M. It smell so good.