Used Mercedes-Benz GLB 250 4MATIC for sale near North Laurel, MD

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It was a pleasure to work with Ted. He did not ask me to write this review. I was motivated by my appreciation for the experience.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Elias was wonderful to work with. Excellent customer service and very thorough. Highly recommend him!

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

To the point knew what they were talking about very helpful

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

One of the top Mercedes dealerships on the east coast! Thanks for all your help Tim

I have been in the market to replace my ML400 and was looking to upgrade to a GLE AMG53. I have done my homework and know what I want and quickly learned that I would have to order. I dealt with a number of dealers and sales people (including someone else at this dealership) in my attempts to buy a car, but they either: were non-responsive, wanted to sell me something I don't want, evaded my questions, ghosted me, etc. I love my MB and was hoping to get another one, but it got to the point that I was contemplating switching makes. I finally reached out to Danny Nasr. He was extremely responsive, professional, answered my questions, and provided helpful information. We ironed out my build within a day, and he offered a fair price. I should get my car in in a few months. No games. Done!

Mercedes GLB 250 is the perfect car for our needs as a veteran, disabled-who wants safety and dignity. Love the way it looks and drives.

Excellent service. Friendly, efficient and effective. Service representative Sean Bonner was very knowledgeable and quite helpful. Scheduling and obtaining a loaner was easy. Work was done well and on time, even though it was necessary to order parts.

Stephanie Smith was my contact person.She was very personable,courteous and respectful of me as a longtime customer of Mile one.She made the experience very pleasurable.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Patricia Dasari was a very good service provider highly recommended!! Everyone at this facility was professional and polite. Overall happy and satisfied with the services provided.