Used Mercedes-Benz GLB 250 Base for sale near Northlake, TX

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Cayman J. was my salesman that did a great job getting me the deal I wanted. He was pleasant, courteous, and was a blessing to work with. I was able to drive off with my low-mileage Rav 4 without hassle. Great experience! 😊

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

I bought my first car at European motors thank you all to help me, every one is really friendly and help full. Thank you for the great experience!

My Glb is probably the nicest suv I have ever driven. The ride is great, very little road noise. The info screen is huge and easy to use. The interior is luxurious and comfortable, big enough for 4 adults and I child or 3 large dogs. The 4 cylinder with a turbo is peppy and can step right up to pass.

I highly recommend this dealership. Sarezh and Sam are top notch. They got us in the car we wanted. They did an amazing job. We will definitely be coming back for any future purchases.

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

This dealership understands how to assist the customer without being pushy and annoying. When we get ready to purchase this dealership will be among our first to contact.

Seeing that the used car market was so strong I traded in my 2017 SL 550 for a 2022 GLB 250. Actually, it wasn’t as difficult of a transition as I thought it would be. Of course I left the dealership with a brand new car and a check for $9k so that was nice. It has been an adjustment to go from 449 hp to 221 hp. Overall, I am extremely happy with this car. I think it is an unbelievable value. It is priced $5k more than the smaller GLA and $5k less than the GLC. It has a somewhat boxy styling but I think it definitely looks unique. Although I didn’t get it - I like the idea of a third row even if it is small. I absolutely love the giant tech screen in this car. The interior is very nice and the space in the back of the SUV is plenty big. This car drives smooth and I am very pleased with the stock stereo system. I definitely recommend this SUV.

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

They contacted me immediately. They worked with me to find the best financial optionions. And although the car I wanted sold before I could purchase it, they kept in contact with me while they searched for another car.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

Getting better mpg than their ratings say! I hauled in more kids & luggage than I ever thought it would. Lots of computer gadgetry to figure out…

What a great experience we had with this dealership. My wife just bought a 2019 BMW X3 and everyone in the dealer were so helpfull in the process. Mlik, the finance manager helped us to get the best rate possible. Highly recommended.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Very pleased with my experience at this dealership. Isaac Kennedy was outstanding! Great personality and very knowledgeable!

Ordered my GLB250 with all the right equipment - Spendy as my car topped out at over $52,000. Beautiful styling. I get compliments all the time - I had my car de-badged so there is an air of "What is it?" A few things I wish were standard equipment was the driver assist (radar based cruse control) and 360 camera system - all extra cost. The upgraded stereo was a must - I wish it had more low end sound. The Air Con seems weak - takes time to cool down on HOT days. My car is black with pano roof. I have a co worker who has a GLB and at less than 10,000 miles blown his cyl heads - OUCH $7,000 repair covered by warranty. Seems to be a common fault. The ride is graet - the milage is OK - I average around 21 in town and 30 on the highway. My previous GLA250 got excellent milage of 34 on the highway and 25 in town. I have the 7 passenger and love it - it is great for the kids 5.5 and under but it is not for adult seating. when not in use it has ample storage room. I have the Black w/ night package, advance lighting, pano roof, AMG styling package, Burmister stereo, Prem Package and the 19 inch 5 spoke AMG rims. Just a beautiful car with lots of curb appeal.

Bought a cargo van for our company and had a great experience! Buying another one next month!

Mercedes GLB 250 is the perfect car for our needs as a veteran, disabled-who wants safety and dignity. Love the way it looks and drives.