Used Mercedes-Benz GLC 350e for sale near Bay Village, OH

I found my vehicle at Mercedes Benz of Fayetteville after searching the MB USA website. I bought the car virtually and the process was seamless and perfect. Right up until shipping. That experience proved to be quite frustrating. My salesman Courtney and I believe the sales manager Aaron went the extra mile to really make sure I was satisfied and happy. Like the title implies, doing one of the things Mercedes does best. I absolutely love the cars but the customer service is what seals the deal! There are very few companies left that treat customers this way. Mercedes will always have my business as long as they maintain this. Courtney, Aaron, Rosa, and everyone else involved (except the 3RD PARTY shippers) maintained my high regards for them.

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

Thanks Again Mercedes of San Antonio for the Service on my ML63 AMG!! New A/C Compressor and Control Panel.. car blows cold air again!! Thanks Tyler and the service department!!

Service was very good Service was very good Service was very good Service was very good Service was very good Service was very good Service was very good

It was a very good experience, the car was detailed and fully gassed waiting for us, paperwork was done before we got there so it was waiting for us to sign and drive 👍

Wanted more information on the damage to a car and none was giving to me

Kenny L set me up with appointment the same day. and the car I thought I wanted to buy I ended buying a different one. Drove it off the lot.

I worked with Cody N and Tiana. The dropdown menu won't let me choose them, however it is important to note as I think they are quite the dream team. From choosing which tires to purchase, until the time I left the door; my service was exceptional. It was truly a personalized experience. Once I turned my keys over, I was brought to a cozy and clean area to wait for my vehicle. There was plenty of places to sit, along with WIFI and power outlets. The team also provides a shuttle for local travel so you don't have to miss out on errands, or if you would rather wait at home. My truck was returned to me all washed up, and in excellent condition.

Took my 2015 SL400 in to correct a faulty trouble signal. Vehicle was taken right in and was promptly hooked up with a loaner. The issue was resolved by the end of the day and I picked it up next day. It all went smoothly.

Thank you Matt, Spencer and James for your professionalism and congeniality with the purchase of our Lexus rx 350. I must say it was the most pleasant experience I've ever had with a dealership. On the rating of 1-10 yours would be a 10 plus. Again, many thanks to you all. Faye and Dennis O'Connor

Professional & courtesy. Very good. I have worked with him for many years and I appreciate his help.

Kim is great! Every thing was great but the check engine light is still on...

I brought my 2013 E350 4 Matic in to replace a headlight. My service visit was outstanding as usual. The staff was quick and friendly. The dealership looked great.

Christy Hicks is an excellent employee and I have only positive feedback! Christy is very professional as well as personal in her dealings with her clients! I highly recommend her for any award or promotion.

Markus is a Prince. He was so very helpful with our trade in and helped to fit the new purchase into our budget.

Nice people just wasn't what I wanted in vehicle. But we're accomidating and friendly

I had an excellent experience with the Mercedes service team. They were fast, professional, and very attentive. The quality of work and customer care was truly outstanding. Highly recommended!

Had a great experience. Didn?t try to oversell me. Find a perfect fit, for me. Easy purchase process, I wasn?t there all day. Great job teaching me everything I need to know about the cat.

One of the best car buying experiences I have had. James Frye, was excellent to work with. Super easy, zero pressure and car was exactly as described. Great price and everything was explained throughout the process.

Good dealer service with a lot of new cars and better price in Bay Area. Bao provides great services and gives us a lot of suggestions.

This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to get their vehicle serviced!!