Used Mercedes-Benz GLC 350e SUVs for sale near West Lake Hills, TX

Courtesy, efficiency, pleasant. I was helped immediately. I was given treatment as a loyal customer. I was able to work without hindrance in the customer lounge as I waited for my vehicle. My rep. came and spoke to me without shouting my name or over the PA system.

I leased two 2020 Glc 350e, one for me and one for my son. We found almost immediately that his was a lemon. It broke down constantly with the message reading “pull over and turn off engine immediately”. After several months in and out of MB repair we hired an attorney and MB bought the car back as a lemon. Then i started to get the yellow “watering can” icon on my dashboard with about 2k miles on the clock and we thought mine was also a lemon. After three separate weeks in repair at MB a technician was finally able to fix the problem. Now at 14,600 miles and so far no other problems. I actually love driving this car and seriously considering buying at lease end in August.

Reva Hope is a top notch Sales Consultant. She listened to my wants and priorities. She answered my many questions with honesty and patience. I bought a vehicle, Mercedes, much faster than I expected because Reva helped me find my perfect car I am thrilled with my purchase and I look forward to using MB of Austin again. Thank you Reva and thank you Mercedes-Benz of Austin.

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

Eddie is a great service advisor. Great service. Great loaner car, no SUV. Will be back.

OMG there are not enough positive things I can say about my experiences with Mercedes-Benz of Austin! They are locally owned and it shows. They care about every customer and treat them as though each person is about to buy the most expensive car on the lot. They really CARE!!! I wish this company had a training program and trained every company in the NATION, no WORLD, no UNIVERSE (hee hee) how to treat each other. They are not just nice - they are genuine. They are not just polite or professional, they look for real world solutions for real world issues and are 100% human through it all. They do not candy coat or placate they solve, they find, they create. They work as a team to really help and I have not met one person here who deviates from that standard. Inspiring!

If you want excellent seamless customer service, go to Tony Shine and his staff. He doesn’t have awards for nothing! He proves this in his work and professionalism each and every time! I have experienced his amazing customer service Now with my second purchase, and he went above and beyond for me! I really appreciated it so much! I will always go to Tony, for any future car purchase. I also want to give a big shout out to his assistant “Andrea Jewell” she was so great and helpful and communicated well. Another big shout out to “Matt Juron” Finance Manager who was also very helpful and understanding and made things happen! They are the best of the best! Thank you all for a great experience! I appreciate all of you!

Everyone at the dealership was friendly and professional. Reva handled my purchase for my first luxury brand vehicle and is absolutely amazing. She made it all come together smoothly and was a joy to work with. It’s the third vehicle someone in my family has bought from her and we will keep coming back!