Used 2023 Mercedes-Benz GLE 350 for sale near Concord, NC

My service was spot on during my recent visit to Hendrick Motors Mercedes?..Devin was outstanding and had my car done in just over an hour for a major service plan!

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

It was super helpful that I knew what I wanted otherwise this would have been a super long process. But, I thoroughly enjoyed working with Alex and Camillo. I appreciated that Alex (sales consultant) was laid-back and not too ?salesy? and that Camillo (finance manager) was cool and conversational even though I didn?t finance through their dealership. The only major drawback was that I was told that my VW comes with a ?lifetime warranty? which I knew it didn?t so it took a really long time to shop around for an extended warranty. Ended up going with one from the dealership since those options were better than what my credit union offered. Overall great experience and I love the new ride!

Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!

Fantastic experience. I felt very taken care of here! I worked with Eduardo Prego and he is phenomenal. Both Eduardo and Jonathan went above and beyond before and after I purchased! Highly recommend!

Best service yet!!! Did such a wonderful job with my car. Detailed explained and took care of the issue I had with car. Thank you.

I recently worked with Justin Bennett at Mercedes‑Benz Northlake and couldn’t be happier with the experience. Justin listened to exactly what I wanted, walked me through the features and options in a clear, no-pressure way, and helped me find the perfect vehicle that matched my needs and budget. Throughout the process Justin was professional, responsive, and transparent. He answered every question (including the technical stuff), and stayed in touch after the sale to make sure everything was running well. Buying a car with him felt effortless. If you’re in the market for a mercedes and want someone who is knowledgeable and willing to help in any way I highly recommend Justin Bennett to take care of all your needs!

I’ve always been a Lexus girl, but Justin Bennett really got me thinking about giving Mercedes a try! His knowledge, patience, and professionalism has me reconsidering what’s in my driveway next!

Quick and easy process. No pressure and no unnecessary additions. They delivered the car to me, two hours away. Can't ask for more.